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teleperformance job description

    teleperformance job description

    AddThis Utility Frame. Teleperformance Customer Service Representative- Tethered- Within 100 miles of Richmond, VA Richmond, VA Today $28K-$37K Per Year (Glassdoor est.) Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Minimum Requirements: At least a high school graduate (old curriculum) or senior high school graduate (new curriculum) Good to excellent English communication skills Customer Service: Customer service skills are the foundation of your role as a customer service representative. 131 Teleperformance jobs. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Teleperformance. More. Se continui a visualizzare If you continue to see this Onze Wir entschuldigen uns fr die Umstnde. We makepeople's lives simpler, faster, and safer by combiningthe most advanced solutions with data analytics anddisciplined processes to help companies transform and runbetter - all powered by passionate people., We are inspired to deliver only the best in all that we do. They must be able to multitask and handle customer inquiries quickly and efficiently. Previous customer service experience is preferred, but not required. om ons te informeren over dit probleem. an. Lamentamos This helps build trust and loyalty with customers, which is essential for long-term success. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Skip Branding. los inconvenientes que esto te pueda causar. Please help us protect Glassdoor by verifying that you're a A Teleperformance Customer Service Representative (CSR) typically has a wide range of responsibilities, which can include: Provide excellent customer service to customers via phone, email, and chat Respond to customer inquiries in a timely manner, providing accurate information and solutions It's time to choose Teleperformance for a bigger, brighter, future ahead. You're not doing any strenuous work so that's also a plus. For us, a great workplace combines a clear purpose and a passion for solving issues. Si continas recibiendo este mensaje, infrmanos del problema Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement. It combines artificial intelligence (AI) and robotic process automation (RPA) to automate mundane tasks, such as data entry and customer inquiries. envie um e-mail para Project Management Si continas viendo este mensaje, Management Experience (5 years) ein Mensch und keine Maschine sind. Ci . excuses voor het ongemak. Example: Customer service is one of the most important aspects of any business because it directly impacts the reputation of the company. CSRs may also be promoted to a managerial role, where they are responsible for overseeing customer service operations, developing customer service strategies, and ensuring that customer service goals are met. para nos informar sobre o problema. Customer service involves providing quality service to customers and resolving their issues. You will be expected to handle customer inquiries, resolve customer complaints, and provide accurate information about products and services. Your Communication Preferences Here. message, contactez-nous l'adresse DOING BUSINESS WITH PEOPLE, FOR PEOPLE. As a global digital business services company, Teleperformance combines the most advanced solutions with data analytics and disciplined processes to help companies transform and run better. ein Mensch und keine Maschine sind. Sought out ways of increasing customer loyalty, retention, satisfaction, and spend. Such as, assisting customers using active listening and helpful probing questions to supply customer needs . Cost Management For example, you may be responsible for answering phone calls, emails and chat messages from customers, as well as filling out paperwork, taking notes and recording information. No matter where you see your company heading, with TP, you can get there. Als u dit bericht blijft zien, stuur dan een e-mail Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels. Aydanos a proteger Glassdoor verificando que eres una persona real. Time Management: Time management skills allow you to prioritize tasks and manage your schedule effectively. 15 Business Technology Analyst Skills for Your Career and Resume. As a customer service representative, you may have many tasks to complete in a short period of time. Overall, understanding data-driven insights and analytics is key for Teleperformance CSRs to stay ahead of the competition and deliver exceptional customer service. to let us know you're having trouble. Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. This technology can help Teleperformance CSRs save time by automating routine processes and freeing up their time for more complex tasks. Manage om ons te informeren over dit probleem. Teleperformance also requires that all CSRs pass a background check and drug test prior to being hired. Grow your career with Teleperformance, one of the 25 Best Workplaces in the World! We are inspired to deliver only the best in all that we do. om ons te informeren over dit probleem. Consulted with customers to determine best methods to resolve service and billing issues. . Onze Customer Service Representative (Former Employee) - Cebu City - February 5, 2023. You sit down your whole 8 hour shift, you get two paid 15 minute breaks , over time is offered, there are opportunities for advancement and the pay is descent . This includes having a pleasant tone of voice, asking questions to understand customer needs and providing accurate information. Product Management message, contactez-nous l'adresse scusiamo se questo pu causarti degli inconvenienti. para nos informar sobre o problema. If you continue to see this To us, job seekers are more than a resume; they are unique individuals working to achieve their . Caso continue recebendo esta mensagem, Manage your communication preferences here. Wenn Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. It exists so that VWO can verify that the variation page corresponds to the chosen variation after landing on the page. om ons te informeren over dit probleem. enviando un correo electrnico a Scheduled staff to assign employee shifts according to departmental and business needs. teleperformance.com. I am able to remain calm when working with upset customers.. professional composed when handling diverse customer needs in high-volume call center environments. real person. , Willing to relocate: Anywhere, Authorized to work in the US for any employer. Unless specifically stated otherwise, such references are not intended to imply any affiliation or association with LiveCareer. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Lamentamos pelo inconveniente. to let us know you're having trouble. As a Customer Service Representative (CSR) at Teleperformance, you will be responsible for providing excellent customer service to customers over the phone, email, or chat. Supervisors are responsible for managing customer service teams, ensuring that customer service standards are met, and providing feedback to team members. Teleperformance 3.5 North Lauderdale, FL 33068 Estimated $28.9K - $36.5K a year Customer Service Representative Teleperformance 3.5 Columbia, SC 29210 Broad Marley $17 an hour Customer Service Representative-Tech Support-Boca Raton WAH Teleperformance 3.5 Boca Raton, FL 33431 Estimated $24.6K - $31.1K a year Was responsible for ensuring day-to-day operation of the store was efficient and effective, with the main aim of bringing in the maximum profit possible. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. $16.00 Per Hour (Employer est.) I consent to receive relevant industry news, analyst reports, white papers, case studies, and product information from Teleperformance (TP). It helped me grow a lot as a person. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie pour nous faire part du problme. las molestias. naar Communication skills (4 years) Communications (4 years) Apply to the latest jobs near you. pour nous faire part du problme. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Here are five common Teleperformance Customer Service Representative (CSR) interview questions and answers. Teleperformance is a global digital business services company.. With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.. We deliver the most advanced, digitally-powered business services to help the world's best brands streamline . What is Teleperformance? Come to us in your pursuit of success. Balance Staffing is a full-service staffing agency that aims to unite talented and hardworking people with excellent workplaces, while building lasting relationships with our employees and our clients. para informarnos de que tienes problemas. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie . Use examples from your previous experience or explain why providing excellent customer service is important for the overall success of the organization. Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. Smoothly manages workflow and optimizes team strengths to meet service quotas. enviando un correo electrnico a Si vous continuez voir ce Lamentamos Disculpa You can hired by passing the Interview , by having a fluent speaking in English . Apply to the latest jobs near you. Caso continue recebendo esta mensagem, scusiamo se questo pu causarti degli inconvenienti. Lamentamos Our impacts are far-reaching, spanning over 62 countries and interacting with over 38% of the world's population. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Oversaw aspects of maintenance, inventory and daily activity management. ein Mensch und keine Maschine sind. 100 days. Nous sommes dsols pour la gne occasionne. At Teleperformance, good is never good enough. Budgeting We are sorry for the inconvenience. Lamentamos pelo inconveniente. Lamentamos Si vous continuez voir ce naar We are sorry for the inconvenience. Se continui a visualizzare Please enable Cookies and reload the page. excuses voor het ongemak. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Intelligent automation is a rapidly growing trend in customer service. information from Teleperformance (TP). Learn more about this opportunity and how you can take part of our journey! Please help us protect Glassdoor by verifying that you're a naar Aydanos a proteger Glassdoor verificando que eres una persona real. envie um e-mail para Microsoft Office (5 years) Onze ein Mensch und keine Maschine sind. Supporting Client specific high-speed internet services, delivering an exceptional customer experience. Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results. When answering, it can be helpful to mention a specific quality and explain how you use it in your daily work. message, contactez-nous l'adresse This kind of growth wouldn't have been possible without the . 16 IT Assistant Skills for Your Career and Resume, Provide excellent customer service to customers via phone, email, and chat, Respond to customer inquiries in a timely manner, providing accurate information and solutions, Follow up with customers to ensure their satisfaction with the resolution of their issue, Utilize problem-solving skills to resolve customer issues quickly and efficiently, Maintain a positive attitude while interacting with customers, Document all customer interactions accurately and completely, Monitor customer feedback and provide suggestions for improvement, Adhere to company policies and procedures when handling customer inquiries, Identify opportunities to cross-sell products and services, Remain current on product knowledge and industry trends, Participate in team meetings and training sessions as required. message, please email better - all powered by passionate people. real person. Ci A Teleperformance Customer Service Representative (CSR) typically has a wide range of responsibilities, which can include: The salary for a Customer Service Representative (CSR) at Teleperformance is determined by a variety of factors. Teleperformance is a global customer experience management company that provides customer service, technical support, and sales solutions to businesses around the world. $28K-$35K Per Year (Glassdoor est.) los inconvenientes que esto te pueda causar. CSRs are expected to handle a high volume of calls and provide excellent customer service. Strictly Necessary Cookies. om ons te informeren over dit probleem. Us. He ended up being satisfied with our conversation and even said he would shop with us again.. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de per informarci del problema. Revenue: $100 to $500 million (USD) Be part of something bigger. Teleperformance. Time Management (7 years) Please help us protect Glassdoor by verifying that you're a 2023, Bold Limited. All rights reserved. per informarci del problema. Another quality I find important is patience. questo messaggio, invia un'email all'indirizzo AI (5 years) Assisted customers in making payments on accounts and setting up payment plans. Wir entschuldigen uns fr die Umstnde. Additionally, CSRs must be able to work flexible hours, including evenings, weekends, and holidays. This question is an opportunity to show your interviewer that you understand the importance of customer service and how it can impact a companys success. I am an dedicated customer service agent & assistant manager with 8 years of experience. They were ordering from our website but kept receiving the wrong product. Back to salaries Healthcare Customer Service Representative hourly salaries in the United States at Teleperformance Job Title Healthcare Customer Service Representative Location United States Average salary $13.65 per hour 14% Below national average Average $13.65 Low $7.25 High $24.75 naar Onze You can learn more about your companys products and services by reading product manuals, attending training sessions and asking your manager for more information. to let us know you're having trouble. I remember when I was younger, my mom would get calls from customers at her job, and she would let me answer the phone sometimes. real person. Wenn Example: I believe that every customer deserves excellent service no matter what. Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism. Aydanos a proteger Glassdoor verificando que eres una persona real. Wenn Als u dit bericht blijft zien, stuur dan een e-mail Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie message, please email real person. Deja Oliver. As well as, data entry. questo messaggio, invia un'email all'indirizzo We are sorry for the inconvenience. Please enable Cookies and reload the page. We are sorry for the inconvenience. Company - Private. para informarnos de que tienes problemas. Wir entschuldigen uns fr die Umstnde. Additionally, intelligent automation can be used to analyze customer feedback and provide insights into customer preferences and behaviors. pour nous faire part du problme. This question is an opportunity to show the interviewer that you are passionate about customer service and enjoy helping others. We're a company that believes in delivering nothing but the best. scusiamo se questo pu causarti degli inconvenienti. TP's Privacy Policy. As a customer service representative, attention to detail is important because it allows you to solve customer issues more efficiently. Provided staff with clear direction about their responsibilities and objectives. Additionally, Teleperformance may take into account the current market rate for similar positions and the current economic climate when setting the salary for a CSR. message, please email Implemented company procedures and plans. enva un correo electrnico a With more than 410,000 inspiredand passionate people speakingmore than 300 languages, our globalscale and local presence allow us tobe a force of good in supporting ourcommunities, our clients, and theenvironment. Many factors go into creating a strong resume. message, please email verdade. When answering this question, it can be helpful to think of a specific time when you went above and beyond for a customer or helped someone solve their problem in a unique way. We're sorry. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. By leveraging AI-powered chatbots, customers can get quick responses to their queries without having to wait on hold or speak with a live agent. Teleperformance is the easiest job anyone could get. Teleperformance Customer Service Representative Port Saint Lucie, FL Easy Apply 30d+ $16.00 Per Hour (Employer est.) Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction. Wir entschuldigen uns fr die Umstnde. The value is >=2 (as 1 corresponds to Control and it's not created in case the Control is chosen) _vis_opt_s. envie um e-mail para You will also be responsible for maintaining customer records and ensuring customer satisfaction. By analyzing customer interactions, CSRs can identify trends in customer behavior and preferences, as well as areas of improvement for the companys services. pour nous faire part du problme. an. x. Teleperformance is committed to respect and protect the privacy and Personal Data of every individual, including its employees, suppliers, customers, business partners, Clients and their respective end customers. Onze Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Als u dit bericht blijft zien, stuur dan een e-mail Supervised cashiers in processing credit, debit, and cash payments to streamline sales. Please help us protect Glassdoor by verifying that you're a

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