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It happened twice now. I bought ECCO shoes from JASMINE Robb, Crawley. Returns 121. Selling is simple. ASOS, Brandy Melville, Jeffrey Campbell, Topshop Buy, sell and swap clothing, accessories, beauty items, and so much more pre-loved! 5 stars, in my opinion. I supplied images on the delivery address taken by the couriers which is clearly not my house and they have no interest whatsoever. OneShop is a great tool to help your reselling business succeed. I recommend. Tip for consumers:Don't use them, if your order gets lost, vinted won't refund you. Declutter. You'll get notifications about favorites or purchases, and all the info you need in one place. Privacy Policy. Every feedback message counts, and when the same member leaves you more than one review, each feedback message will be taken into account. - Users without a photograph. If/when it doesn't arrive, you have 2 days in which to request a refund. So if you get a designer item you have questions about take it to your nearest high-end consignment. The fact that this company is based in Lithuania means that you don't have a leg to stand on if you want to make an official complaint. can we use the free boxes from usps? When the actual courier had given me 5 days! He doesn't want to return it, he just wants a few dollars. Here are the possible solutions for "Partial refund" clue. Partial refund definition: A refund is a sum of money which is returned to you, for example because you have paid. Returns 36. They are crooks with the worst customer service and policies ever. The answers have been arranged depending on the number of characters so that they're easy to find. If you are the customer, in order to return the product to the seller, you must carry out these actions within 48 hours after you have collected the product: - click on "I have a problem" in the seller's conversation. There will also be a list of synonyms for your answer. Prices in general are good! More likely than not you will get a return request label. Privacy Policy. Refund withheld. Value 38. DO NOT TRUST THIS SITE. So after a month you loose your money and won't receive the item either. I want to sell clothes, also small pieces of furniture, ornaments will i need to be on morethan one site of vinted? Was asked to complete a form within 48 hrs which I did. The system is flawed - it will automatically upload the tracking number to the listing, but then it will glitch and drop the tracking number so it looks like you haven't posted the item. Plus, our seller community enables you to connect with other sellers and learn some of the best practices you can adapt to your business! Here's how it works. Well you can't. When the buyer requests a refund, Vinted notifies the seller, and they have three days (72 hours) to respond to the request. Reddit and its partners use cookies and similar technologies to provide you with a better experience. 1 11 r/boxycharm Join I won't buy from vinted again, wish I had read reviews first. I started using Vinted to sell my things to raise money to pay my attorneys. I add something again, recently i tried to sell a necklace branded but vinted teams know nothing about brands, they accuse that the necklace is fake without no any information at all and blocked my account, i have screenshot to prove you that if you can read french language. Vinted ranks 42nd among Used Clothing sites. They will not protect you and the people are rude and trying to make this place a 1 online shop in which they can abuse you on your own money and time. Avoid at all costs. Avoid at all costs. Some sellers take a long time to reply or respond to offers or never do. Active in 15 countries in Europe and North America, Vinted is popular among sellers and buyers - and lately, fraudsters as well. They won't be shut unless someone whose been a victim made a strong move. The part arrived defective and the seller offers 30 day returns, so I sent the item back for a refund. I've always paid 4.20 for this and so that's what I charge buyers. Launched in 2008 in Lithuania, Vinted now operates in over 30 countries, employs over 1000 people, and has over 45 million members. DON'T BE SUCKED IN BY THEM, If you leave a negative review the seller does the same, it seems to be back to 20 years ago when on ebay sellers would leave a negative fb out of spite if they got it. Vinted is nothing short of a set of scamming individuals who scam people out of their money Rather than using the counter to refund the entire product amount, you can use the Refund Amount option here: Optional: Enter a reason for the refund. 10/03/2022 20:38. - Users who ask a lot of questions. 01/10/2022 18:50. What Im basically asking for is what remedies the seller is able to facilitate via vinted, so I can negotiate. Depending on the case, talk with your buyer and try to find a friendly solution. Now I'm 30 down and NO GOODS RECIEVED BACK. Vinted UK ranks 66th among Used Clothing sites. Ready to get started? Now to my issues. They do not have an authenticity team however they INSIST your item is fake and block your account. You post an item via royal mail? It was last seen in British quick crossword. I sold an authentic Marc Jacobs bag on vinted.buyer said it was not authentic so buyer was allowed to keep without paying and only reason was vinted believed buyer.At least send bag backyou can buy Marc Jacobs knock offs? Gain trust and grow your business with customer reviews. Otherwise things are going pretty good. You may also indicate the item's color in the product description to set the customer's expectations. Okey refund the customer it's fine, but he must send back the item but he didn't and the customer service doesn't exist, they sens you like: hi how can I help, that's all and someone else resume the conversation and send you like: I know your problem, and leave the chat. But fear not! If you're thinking about buying something from someone with mixed reviews, here are Vinted star rating guidelines to help you further. Can you imagine the cost of both our our time, the couriers and vinted's. Vinted lets the seller pay you a partial refund via Venmo which is good. Looking back at sellers listing, the stain is visible (only if you are looking for it) and it is not mentioned in the description text - which I understand is against vinted policy. Paying for item with Vinted buyer protection, Absolutely unsafe for selling - you'll lose money, Find another platform unless you want tO be RIPPED OFF, The worst sales platform i never seen as a seller, please read this. Editor, Marcus Herbert, Ebay, auctions, car boot sales, post & parcels. Yes, they refunded my $6, however I am left out $4.15 with nothing to show for it! Contact vinted? Once you've logged in: Click 'activity' in the header of the page, which you'll see between 'summary' and 'send & request'. We're here to help! Well you can't. Robot replies unless you keep pushing. If the seller accepts the request, the buyer has three days to send the item back to the seller My customer base seems to be mostly out of Quebec. Do you ever go on Vinted and notice that a certain seller has a lot of negative feedback? Vinted Guide: How to Handle Vinted Feedback Like a Pro. Vinted uses star-rating-based feedback that lets you quickly estimate the level of satisfaction and consequently manage your selling goals. Click Refund to issue a refund for the desired amount. Scan this QR code to download the app now. So, they have cheap ways of delivery. Buyers seem mostly satisfied. Their buyer's protection which buyers pay extra is fake. Products used:No didn't get no help from vinted. What can I / the seller do? 4-5 stars - Very good or great buyer's experience. They said if I give a partial refund they are happy to keep it. Seems to be a crook's charter. ASOS, Brandy Melville, Jeffrey Campbell, Topshop Buy, sell and swap clothing, accessories, beauty items, and so much more pre-loved! Sold item and got feedback and got my money on my account and now after few days she wants to return item is this possible? 1.99 purchase with. Here's how it works. Unofficial subreddit to discuss Vinted, an online marketplace for secondhand clothing. She then left critical feedback, sent abusive messages and reported me. Best to buy elsewhere - Ebay gives buyers much better protection!! I am listing things very, very reasonably, as I am getting closer to move date. Products used:No didn't get no help from vinted. - Users who sell luxury products at very low prices. Tip for consumers:They do not understand English and will constantly block every item or any contact you have with buyers. Request additional pictures too. I bought ECCO shoes from JASMINE Robb, Crawley. This process requires you to refund the client's purchase to their . Tell them what the problem is. Was asked to complete a form within 48 hrs which I did. The best way for a partial refund is to do it outside of vinted. The seller never has access to your money until you "receive" and accept the items. With OneShop, you can easily create a draft and cross list it to multiple marketplaces to make more sales outside Vinted. Ready to get started? Use other buy/sell sites that are more reputable and customer focussed. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. - and to do so within next 24hours. Sellers who don't send the item on time, causing the system to cancel the order automatically, will also receive automatic negative feedback. Here are the five reasons why your Vinted feedback matters and some valuable tips on handling your Vinted feedback like a pro: When creating a Vinted listing, sellers should consider their customers' needs to drive more sales. She said she was happy to give a partial refund if I knew how. The refund includes: the price of the item (s) returned/cancelled; No customer service, had been using vinted regularly without issues until a buyer recieved a parcel that had clearly been run over and mishandled, items were missing from the bag. I have never received a bad item. For more information, please see our I wrote a review on trust pilot and it got taken down by vinted manually lol -date, weight info is on proof of postage alongside receivers address, post code, Vinted allowed someone to send me counterfeit Dior trainers and refused to refund me or even so much as remember the seller they still let it happen they don't care about customer service and good luck getting hold of them with no contact number complete scum of a company, Tip for consumers:Beware of scammers and people selling counterfeit thats all it full of and customer service dont care if you get robbed. How do u ship items? Shipping 133. There doesn't seem to be as much turnover of higher value stuff though. NO SUPPORT FOR SELLERS REMINDS ME WHY I LEFT EBAY. Got hassled, annoyed, cheated out of sales and not paid, Avoid. Tip for consumers:The Seller was helpful to start with, but eventually disappeared with my money when she realised Evri and Vinted were not going to cough up, Products used:N/A as product was never received, I have no words to describe how disappointing this platform is. First time I'm not complaining about the courier or the seller but vinted the transaction website. Any Size. A satisfied customer has many benefits, such as repeat purchases and good reviews that can entice more customers. Sorry, this post was deleted by the person who originally posted it. Is it reasonable to expect a company to take almost a month to get an item to you within the UK? Paid $6 with fees/shipping. Save and earn? In comparison, Vinted can also give automatic negative feedback to buyers who manually cancel their orders the second time. I bought an item on Vinted on the 10th March.

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