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merton council refuse collection complaints

    merton council refuse collection complaints

    Data returned from the Piano 'meterActive/meterExpired' callback event. DONT go there unless you've taken CALMING pill. I apologise and offer to pick up the cigarette butt and put it in the bin. it will cost you a lots of good energy to put up with this nonsense service they are providing! and had to wait before being sent to voicemail.The second time they simply hung up on me!Have the decency to complete your shift and disconnect at 5 pm on the dot if you can't be asked or change your operating hours online.All queries are important and you are supposed to be available until 5 pm! On top of that, for unknown reasons the recycling centre is not accessible during weekends except for two hrs on Sat morning if you're driving a hired mini van instead of a car (as if the point is the vehicle, not the waste). You can also download and print this garden waste calendar: Garden waste calendar October 2022 - September 2023. Im giving this council 5 stars for quite obvious fraudulent reporting on Fix My StreetThis council claims to fix problems in 1 day, just like Peterborough claimed to fix them in 4 days.Clearly both need investigating. Awful waste collection service Feels like I'm on the phone to them all the time about waste collection. and a limited company (03277032). These adverts enable local businesses to get in front of their target audience the local community. If you are dissatisfied with the response provided you can of complaints and member enquiries had now reduced to expected A Merton Council spokesperson said: Our community and council share the same goal in making Merton a cleaner, greener place. To submit information for inclusion on the website, please click onMy account. It is important that we continue to promote these adverts as our local businesses need as much support as possible during these challenging times. SocietyWorks Ltd I would like to request information on the number of complaints received The Council should pay Mr X 500 to remedy the lack of suitable accommodation and the uncertainty caused by the other failings. "This includes fast food packaging, beers, cans etc but also much larger fly tipping items - furniture, tyres, bedding etc. Rubbish Collections . Claim your profile to access Trustpilots free business tools and connect with customers. The Council is at fault for not providing full information to the Children and Family Court Advisory Service in November 2016, for not getting Ms M's consent to a male student in a meeting with her social worker, for delays in sending minutes of meetings and for failings in its complaints handling. The Council was not at fault when it failed to notify Mrs Y about changes to a nearby planning application because there was no requirement for it to do so. 4 0 obj Waste and Recycling - Melton Borough Council. services through our wholly owned subsidiary Merton London Borough Council is the local authority for the London Borough of Merton in Greater London, England. poochon puppies for sale in nebraska; Tags . The Council has agreed to apologise and backdate a recent increase in her personal budget. Once we have received your complaint, a departmental complaints officer will acknowledge your complaint within five working days of receiving it. site. Find out how to dispose of your food and garden waste including the Council's garden waste collection service. Information about rubbish, garden and bulky waste collections, missed collections, overflowing bins, flyposting and more. Anyone can write a Trustpilot review. The worst council complete money grabbers! Companies can ask for reviews via automatic invitations. Help us protect your right to hold public authorities to account. Mertons deputy leader and cabinet member for finance, Councillor Mark Allison, said:Although this year's independent survey of residents has shown satisfaction with the council rising, with 70% saying they are satisfied, any concernsraised with us are taken seriously. mySociety Separate rights of appeal. put out your rubbish and recycling correctly, Putting your recycling and rubbish out for collection. If you escalate to the Information Commissioners Office (ICO) without It failed to consider her objections on one application then reissued the decision notice without keeping the original. If you live in a larger household, or you have a medical condition that means you generate additional non-recyclable waste, you can request one additional recycling container or a larger brown wheelie bin for your non-recyclable waste. Secondly, they don't take any step back from taking extra money from you by means of PCN for parkings and just go for getting full 130. Mr X complains the Council missed waste collections between May and July 2018 and collected a bulky item collection two days later than agreed. The Council should apologise for not responding to one of Ms J's complaints. I'm absolutely stressed and fuming!!! Id kindly request to receive the data in excel or .csv format. Suggested companies are based on peoples browsing tendencies. Wall of Shame CCTV appeal. Published by at 14 Marta, 2021. They don't collect things on time and bins go missing and are not replaced. WhatDoTheyKnow also publishes and archives requests and responses, building a massive archive of information. of complaints on fly-tips: Can you confirm if this is correct please? The Council is at fault for charging Mr X for his care. Their communications and website could provide clearer information. The council website says that you have to go to Magistrates court to do this, and risk paying an even higher fine. Download Mr X complains on behalf of Mr Y about incorrect invoices for Mr Y's care, other aspects of Mr Y's care, and failure to complete a carer's assessment for Mr X. Mr X says the alleged failings have gone on "for years" and have caused pain and misery. Mr X complains about the way the Council handled his homelessness application. To try and reduce the number of further FOI requests received, the council Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 A Merton Council spokesperson said: "Our community and council share the same goal in making Merton a cleaner, greener place. Merton Borough Council, Download a zip file of all correspondence. Haydons Road parade looks revolting, worse than ever.". If you drop litter we may issue you with a 150 fixed penalty notice. Contact us if you think it should be reopened. Get the latest news and information about the topics that interest you, straight to your inbox. Help us improve our site by giving feedback. a copy and close the entry in the FOI log. We will contact you if we need further information. A Gannett Company. We use dedicated people and clever technology to safeguard our platform. In response to the petition, Veolia said that their waste teams return more often if the bins are reported as overflowing. Merton Council and the contractor, Veolia, have now both admitted that up to 80 per cent of recycling collected in public bins is burnt at the Beddington Lane energy recovery facility (ERF) due to . Bins should be seen easily from the road. Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA; They have read it as a request for the number @Merton_Council. It's disgusting. "Veolias street cleaning teams visit and empty 80% of on-street litter bins in Merton at least once a day, with bins in quieter areas being emptied twice a week. Household recycling, rubbish or food waste. Booked a bulky waste collection which I paid for. Merton Council, Civic Centre, Morden, SM4 5DX. Statement from the Council Leader, Councillor Ross Garrod. opposed to fly tipping) Information not held. Benefits, Council Tax and housing; Births, marriages and deaths; Business and consumers; Communities and neighbourhoods; Council and democracy; Education and learning; Healthy living; Leisure, libraries and culture; Planning, buildings and environment; Rubbish and recycling; Social care; Streets, parking and transport There was no fault in how the Council dealt with the school transfer. The Council failed to ensure an increase in speech and language provision was put into place between 2015 and 2017 and delayed issuing an education, health and care plan. 1st April 2017 to 31st March 2018 This site is part of Newsquest's audited local newspaper network. We have also found it was at fault for the way it handled her complaint. As a Customer ,, I just need to let everyone know Merton council is run by a bunch of criminals Especially MARK ALLISON. The number of abatement notices served are as follows: - Boundary disputes There have been no boundary disputes involving the Last year we cleared 16,000 fly tips, 96% within 24 hours of being reported. | inaccuracy or intrusion, then please If you have any complaints regarding this post kindly . TEXTILES recycling is NEVER collected, just discarded into a road.. Over and over and over again.. Called to ask for help, and after telling that I am disabled and house bound , was told to collect the bag and put it away till next week ! But we have found fault with the Council's records keeping about reasonable adjustments in its communications. Today, Merton Council are introducing a new way to report fly-tipping in the borough, as part of its Keep It Clean Love Merton campaign. time periods: - Noise complaints (if possible to be further broken down by totals each Support, services, advice and things to do, For any other service profiled on this website, you will find the providers contact details under the heading 'Who to contact'. <>stream regularly, and which is signposted from the Open Data pages of our web Selma, of Conway Gardens in Pollards Hill, said she is embarrassed by how dirty her street looks. @merton council - If I hear of, or am made aware of, any future instances of animal negligence at the hands of miss Danielle Holloway that results in either harm to a dog or the death of a dog then I will be making this public knowledge and informing the tabloids. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused. Privacy and cookies The Council is not at fault for the way it considered referrals from medical professionals nor its decision not to allow a split child protection conference. The Council has refunded one of the fees. Social Services (out-of-hours): An out-of-hours social services standby service is available through Sutton Council on 020 8770 5000. really sad! You can find out whether you are on the "white" or "yellow" collection week using the link at the top of this page. London Borough of Merton. Merton is divided into 20 wards, each electing three councillors. Telephone. Verification can help ensure real people write reviews about real companies. Merton Council complaints contacts Visit Contact Page Call Customer Services on 020 8274 4901 Visit Homepage Call Out of hours emergency on 020 8543 9750 contact the editor here. well this shows the quality of the service. We are holding Borough and Parish Elections on 4 May. @Merton_Council @VeoliaUK #muckymerton pic.twitter.com/AR0816bFJe. Based on their experience of the service delivered by our service provider (Veolia) 71% of residents felt satisfied with the collection service, however 40% of households confirmed that they had. BLOODY RACEST TO ASIAN COMMUNITY WHO WORK LIKE SLAVE FOR PEOPLES OF BRITAIN EVER SINCE 1947. The Ombudsman has found no fault. This request has been closed to new correspondence. Collection days for rubbish, recycling and garden waste | Merton Council Home Rubbish and recycling Collection days for rubbish, recycling and garden waste Check your. a case management system could be used to manage these It is important that we continue to promote these adverts as our local businesses need as much support as possible during these challenging times. If its not collected today, I ll have to haul it all back in. You try to order a new one and they tell you the order never went through so then you're waiting months for a new one to be returned to you. Been brilliant collecting rubbish and have kept up key services amazingly during lockdown. had logged the same issue. Enquires had doubled during this period. Please see All product and company names are trademarks or registered trademarks of their respective holders. It is a London borough council, one of 32 in the United Kingdom capital of London. Collections continue as normal on bank holidays except for Christmas and New Year. Borough-wide outrage over rubbish increase, 'New bins attract rats, foxes and fly-tippers' - says Pollards Hill residents. Leave feedback or a compliment. Please do not post any personal information relating to yourself, or employees of Merton Council as these comments will not be approved. W-r4 7z6_-w&{WY{r-h{4X/xo=&bi . %PDF-1.5 % 1 0 obj Then all of a sudden, one of Merton Councils enforcement officers springs out of nowhere and tells me Ive committed an offence. | A Gannett Company. Ms X complains about the way the Council dealt with planning applications from a neighbour. We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. Find out more about presenting your bins on collection day. Don't even consider discounted rates. contact IPSO here, 2001-2023. If you have a complaint about the editorial content which relates to The Ombudsman recommends the Council reviews its procedures to ensure similar problems do not reoccur. In response to questions, the Call Out of hours emergency on 020 8543 9750. This had been due in part The Ombudsman found the Council to be at fault and it agreed to our recommendations to remedy the injustice caused. Merton Council has announced it is to offer its residents free bulky waste collections.The new environmental initiative will mean that from 1 November the borough's residents will be able to book a free collection of up to five items once every three months. Benefits, Council Tax and housing; Births, marriages and deaths; Business and consumers; Communities and neighbourhoods; Council and democracy; Education and learning; Healthy living; Leisure, libraries and culture; Planning, buildings and environment; Rubbish and recycling; Social care; Streets, parking and transport Details for Christmas 2023 will be published in December. issues. "I hate it. If you have not uploaded information onto this website before, you will need to create a secure accountfirst by clicking on 'create an account' before you canlogin. Get the latest news and information about the topics that interest you, straight to your inbox. Information provided by various external sources. On the day. If you subscribe to the garden waste collection service you can find your collection days using the link above. 07/11/2019 - Standards and General Purposes Committee (Item 7). Merton Nuisance Complaints - a Freedom of Information request to Merton Borough Council - WhatDoTheyKnow Merton Nuisance Complaints Jamie Dixon made this Freedom of Information request to Merton Borough Council This request has been closed to new correspondence. Complaints are only taken about waste on public land. 2004 Information request. They don't collect things on time and bins go missing and are not replaced. The Ombudsman has found fault with the way the Council had dealt with Ms C's case. My friends come to the road and ask what is wrong with my street. Find out how we combat fake reviews. Complaints ; Freedom of Information ; Subject Access Requests Another resident, who lives on Kingsley Road, told Wimbledon Times: "We are drowning in filthy streets and fly-tipps and the council seem to look away. ARCHIVED List of fixed penalty notices and prosecutions, Seizing vehicles used to commit waste offences, Report all other trolleys to us as fly-tipping, Do you recognise these fly-tippers? Residents in the borough, which has been nicknamed Mucky Merton, have long complained about illegal waste dumping, or fly tipping. Social Services (office hours): 020 8545 4226.

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