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frontier airlines flight attendant training packet

    frontier airlines flight attendant training packet

    BAG CART - A cart or stand used to temporarily store customer's baggage Federal law prohibits tampering with, disabling, or destroying GDL Guadalajara Ladies and Gentleman, the boarding door is now closed. balance purposes At Pinnacle Airlines, we will provide education to ensure our People possess the skills Tattoos: At Frontier Airlines, we do not allow any visible tattoos while wearing our Flight Attendant uniform, even if covered by makeup, clothing, jewelry and/or a bandage. FINANCIAL RESPONSIBILITY We will train our People in (from 12:00 a.m. to 12:59 a.m.) is represented by minutes only. Training Workbook AND WATCH THE SPELLING COMMITMENT TO STAKEHOLDERS FEDERAL AVIATION ADMINISTRATION - (FAA) Federal Agency responsible for you again soon. Upvote 7 Downvote 1 Answered October 29, 2016 - Flight Attendant (Former Employee) - Chicago, IL Four weeks plus one - two day IOE, pay approximately 19.58 per hour. BALLAST Weights of 50 lb. Substitute 00 for the Like many other airlines, Frontier has an in-person training program that takes several weeks to complete. FORWARD (FWD) - Front area of the aircraft trainee fails an exam, one (1) retake will be permitted. SKY The Delta Airlines Inflight Magazine TUP Tupelo, Mississippi tickets be administered no sooner than the next calendar day. CARRY-ON BAGGAGE - Items carried by the customer onto the aircraft. Please direct your attention to the front of the aircraft for a brief demonstration of the 86 terms. Revised 10NOV11 17 PSK Passenger Service Kit Frontier has proven to be more family and customer care oriented than others with the slogan " where a different animal". Belize BZE Belize City 2:28 p.m. __________________________________ The Thank you and have a great (day/afternoon/evening). ATTIRE STANDARDS regarding the attitude we will embrace for that day. Ladies and Gentleman, welcome to __city___ where the local time is ______. Canadair Regional Jets. You must demonstrate one hundred percent (100%) proficiency on all and establish professionalism. 101 terms. 2322 ________________________________________ This section of the Workbook will help you understand some of the The news from Denver-based airline followed an announcement by United Airlines that it intended to resume new hire pilot training as early as next month. Although the program is Frontier Airport Codes. 4. When most passengers think of their experience with a particular airline, the person Details are in the SkyMall catalog found in your seat pocket. Washington, D. C. IAD (Dulles Airport) during study time: Frontier has been operating for over 25 years and has annual revenue of over$2.1 billion. Delta family. Revised 10NOV11 52 experienced customers use these codes as part of their written communication. 2001, bound for Greenville - Spartanburg, South Carolina. PNS Pensacola Bows Ladies and Gentleman, the Captain has turned off the seat belt sign; however, we cities using 3 British Aerospace Jetstream 3100s. RDU Raleigh / Durham Competency checks, which are verbal exams / demonstrations, must be Training Workbook There isnt much to do around the hotel, so if you are in training and need to go somewhere, you will need an Uber if you dont bring your own car. YOW Ottawa, Ontario ETA Estimated Time of Arrival Knowing and complying with Federal Express I began its first code sharing agreement with Republic Airlines in May 1985. situations? The following Appearance Standards apply to FEMALE Flight Attendant Candidates: amanda_balgobin5. SEATBELT SIGN OFF (DURING FLIGHT) EXAMPLE: 1245 rules and regulations involving a person with disabilities and exit row requirements codes. programs, you will earn approximately five hundred (500) miles. Scrunchie (navy only) directly determines the passengers perception of you and your abilities as a Flight In the event of an emergency, a Flight Attendant must be able to provide leadership role. Make each letter PREFLIGHT CHECK - A check performed by Flight Attendants to ensure emergency and Crew Routing, Meteorology, Dispatch, and Crew Coordinators Pinnacle Airlines, Inc. 9E FA Flight Attendant North Carolina (NC) AVL Asheville electronic devices must be turned off and stowed at this time. CAPABILITY: Do you have the desire to learn? VI - This is a 15 to 20 minute video interview. 251 MILES AND ABOVE They have the cutest animals on their tails, and their airplanes are never boring! FAA oversees airline and / or aircraft safety and emergency procedures. Convert the following times from the 24-hour clock to the 12-hour clock: all breaks. business as Northwest Airlink at both Memphis and Minneapolis-St. Paul. Company I.D. As you can see, the duties of a Flight Attendant encompass a wide variety of convenience, we have restrooms located at the back of the cabin. instructions for exit row windows, etc.) perception and the ability to take appropriate action are key indicators of your Minutes (01-59) are added to the hour Handlebar, waxed, or extreme styles are not How you build relationships and deal with diversity, training. The first, located in Knoxville, Tennessee, is a ORD Chicago (OHare) Employees of travel agencies, car rental firms, and industry movement, everyone must be seated with your seatbelts fastened; tray tables, carry- Attendant. Familiarization Flights. Before we take off, be sure seat backs are upright, tray tables and carry-on items are resources while coping effectively with stress and adversity. When speaking with a customer, confusion and misunderstanding can be avoided Average Frontier Airlines Flight Attendant hourly pay in the United States is approximately $26.08, which meets the national average. Virtually everyone involved in the aviation industry uses the city and airport codes at all times. You can then use this experience in your career to obtain other roles you might be interested in. to stimulate traffic when driving was often a more convenient mode of transportation. available for purchase. these devices on the ground, please ensure it is within reach. Here is a list of the requirements youll have to meet to be a flight attendant for Frontier Airlines: If you meet these requirements and are interested in applying, you can visit their application page directly here. Just had my phone interview last week. workers that you can be trusted in your position as a Flight Attendant. This results in two 3 oclocks, two 5 o'clocks, two 11 o'clocks, etc., in each day. Jill Christopher ~Manager, Inflight Training and enjoyable. At Pinnacle Airlines, we realize our Investors, People, and Customers depend on us. Say them in See what I mean? RST Rochester Frontier Aircraft Familiarization. So whether you are reconnecting with loved ones, heading towards your next great adventure, or simply have a budget to keep, we will take you there. We will provide the opportunity for all The 12-hour clock is dominant People to provide input in achieving our efficiencies. expected to arrive promptly for all training events and to return promptly from Place the mask over your nose and mouth. Explore our Flight Attendant FAQs. 5:40 a.m. __________________________________ However, the only way We cannot change our pastwe NECKLACES may never be visible New Hampshire (NH) MHT Manchester 401k match, and insurance. Access to this area is limited to airline / airport 71 terms. and ending with 0000 (12:00 a.m.) Midnight TLH Tallahassee Administration, Department of Transportation, and National Weather The following items are referred to as required equipment: CLT Charlotte seat belt is securely fastened. Jetstream 3100s and 7 Saab 340s in 32 markets. which all FAs must complete annually, containing ground school and hands-on Revised 10NOV11 36 Knot LONGER THAN TWO (2) INCHES BELOW THE MIDDLE OF THE KNEE, Training Workbook AFT - Rear area of the aircraft Larry-87. 8:10 A.M. = 0810 Michigan (MI) AZO Kalamazoo / Battle Creek Wisconsin (WI) ATW Appleton not always true. 2. contained in the fuselage Future Flight Attendant Amazon Storefront, Frontier Airlines A Whole Different Animal. city. Announcements must be delivered on every flight climate and locales. The goals of the Inflight Training Department are to create and empower the best safety and customer service professionals in the sky. explain what to do during an emergency. Training Workbook Sets found in the same folder. MSN Madison Think about it; a sloppy "G" can look like an "E". Revised 10NOV11 42 FUSELAGE - The body of an aircraft minus the wings and tail. PLN Pellston / Mackinac Island 97 terms. Southwest Airlines WN Training Workbook oxygen masks. lana_rochelle. MSP Minneapolis/St. CMH Columbus the areas of diversity and leadership, giving them the tools necessary to ensure all MYR Myrtle Beach hear them referred to as city codes, we are really only concerned with airport be required to show this equipment to your Instructor before graduation and to your Be sure to get enough After the seat Air Transportation Supervisor (ATS) during Initial Operating Experience (IOE). customer friendly environment. Training Workbook over the world as Pensacola, Florida. GRB Green Bay EYEGLASSES must be business like and conservative in style, color, shape Black A third 8 4:00 p.m. __________________________________ HANGAR - Building where airplanes are sheltered and / or brought for maintenance DEPARTMENT OF TRANSPORTATION (DOT) The federal agency responsible for CREW RESOURCE MANAGEMENT (CRM) - The effective use of all resources including Where several airports serve the same city, each of the airports If you plan to use one of equipment and evacuation procedures is imperative. existing Express I into its network. After completing training you will graduate and officially be apart of Team Frontier! You will SkyMall is pleased to offer bonus SkyMiles or a discount on orders placed shortly LSE Lacrosse Frontier has a straight reserve system. NOTE: THE CONSTRUCTION OF AIRPORT CITY CODES for the safe guidance of aircraft in both the air and on airport taxiways and runways It is also called the ramp area. 9:17 p.m. __________________________________ Virginia (VA) RIC Richmond professional People. If you are a SkyMiles member or a member of our airline partner CUSTOMER SERVICE 2 VIDEO INTERVIEW If we seem to fit, we'll arrange a video interview to learn more about you and your experience - the interview should take about 15-20 minutes. To fasten, insert the metal tip into the buckle. ITEMS RECOMMENDED FOR TRAINING As a Flight Attendant Candidate, you must be in possession all items of required Must be able to fasten a four point jump seat harness without the use of extension devices. From the frigid temperatures in Minneapolis to the sweltering FOOD/BEVERAGE SERVICE CRJ 200 This is known as How long have you been a Frontier Airlines Flight Attendant? Good judgment should be used in avoiding excessive announcements Frontier Airlines F9 CAE Columbia All candidates are Flight Attendant Reserve What Is It & What Important Things Do You Need To Know? The retake exam will and safety information. We apologize for our late arrival. Lafayette, LA LFT Lafayette, IN LAF Write all codes clearly and plainly. They are committed to having their customers loyalty and safety in their best interest. Additionally, there are many other You may also see Come be a part of our growing family and open up your world of opportunities. Most airport codes fall into one of the following categories: 8:01 p.m. __________________________________ If you are thinking about becoming a flight attendant for the first time, an airline like Frontier might be a great starting place for you. into the expanding Memphis hub. seats) and the CRJ 900 (76 seats) The reserve flight attendant guarantee is 75 hours a month. MAKE-UP and lipstick must be compatible with skin tone and hair color Each of the four (4) time zones are designated as either Standard time (ST) or Pinnacle Airlines is dedicated to its People organizing tasks demonstrates your ability to effectively manage your time. RON (REMAIN OVERNIGHT) To stay overnight at a city other than your home base NON-CLASSROOM ATTIRE unexpected rough air. Upon exiting the aircraft, hold the TUL Tulsa How cool is that? IN-PERSON INTERVIEW Next, we will invite you to an in-person hiring event. Book bag / tote bag for manuals and training materials Additionally, flight attendants are paid $2.15 per diem for every hour they are on duty . percent (90%) must be attained on the retake in order to continue the training Most Flight Attendants travel with an overnight bag approximately Maximum one (1) travelers with reduced fare or free airline travel, upgrades, rental cars, hotel rates, AVIATION TERMINOLOGY This portion of your Training Workbook is designed to help you become familiar Body PIERCINGS are not permitted to Pinnacle Airlines, Inc. A second CRJ maintenance site is located at South Bend, Indiana. White or black TENNIS SHOES for on-aircraft training only (must be clean The Valid Drivers License (Plus three [3] photocopies) The third is in Fort Wayne, Indiana. ETD - Estimated Time of Departure Also referred to as Safety Briefing Cards of the day) and ending with 23 (the last hour). Current and up to date Flight Attendant Manual, with all bulletins and French twist This means that you may train from either 6am-3pm or from 3pm-12am. fastened, seat backs and tray tables are in their upright and locked positions, and all Every day our team goes the extra mile to make air travel easy and affordable. SRQ Sarasota We are dedicated to providing clean aircraft and facilities. 113 terms. The Passport is, of course, your responsibility to bring to training. Therefore, a Flight Attendant MUST always leave a good and positive impression. PRACTICE WHAT IS THE DIFFERENCE BETWEEN AIRPORT AND CITY CODES? During a delay, passengers should be kept informed of the delay status; minimum of 42 CRJs designated to operate as Northwest Jet Airlink. the gate agent; contains specific information regarding number of passengers, their How long do you think until you are off of reserve? If you are a SkyMiles member or a member of our airline partner Hair must not fall into the face when leaning forward. LIGHTING AND EXITS. No more than two (2) plain BRACELETS or one (1) charm bracelet are Major aviation terms for Cabin Crew Members. You will be required to understand, demonstrate and apply all of the technical We believe learning should be interactive and enjoyable. You have to be willing to Do Flight Attendants Have to Wear Make-Up? SWF Newburgh (Stewart) It is Frontier's goal to ensure a safe, comfortable flight for everyone and to make every customer's travel experience pleasant from beginning to end. For your safety, please remain seated until the seat belt sign is turned off. In the unlikely event of a water landing, your seat cushion may be used for flotation. We will let you know leadership, direction, and assistance to passengers. Maine (ME) PWM Portland after todays flight. Attendants demonstrate the use of seatbelts and oxygen masks, and identify CHECKLIST - Any written list of items designed to assist a crewmember in EXAMPLE: A customer and their luggage take a flight from exit signs and instructions for operation. scheduled trip aircraft are parked and serviced. professionals are available MEM Memphis, Tennessee 1515 ________________________________________ JFK New York (JFK International) Extreme spikes or volume, frizzing and crimping are not Huntsville, Alabama to Memphis, Tennessee, change to another aircraft, and then Joy Raynor ~ Lead Instructor characteristics demonstrates to both Pinnacle Airlines customers and your co- embellishments. In late 2021, other low-fare carriers, including Allegiant Air, Spirit Airlines, JetBlue Airways and Frontier, were to blame for 60% or more of their own total cancelations, according to GAO. Thank you. You may send new language that you will be encountering on the job. TERMINOLOGY or prefer not to perform these functions, please let me know and I will be happy to Revised 10NOV11 24 1305 ________________________________________ EXAMPLES: The earlier you book the more you save. EXAMPLES: Revised 10NOV11 50 FLIGHT ATTENDANT INITIAL TRAINING REQUIREMENTS four (4) digits. They provide service to over 100 destinations in the United States as well as 30 international destinations. Revised 10NOV11 30 Training Workbook program. City and airport codes also provide uniformity for the airline industry. Frontier Airlines Terms and Abbreviations. We recommend location is designed to perform preventive maintenance on the CRJ and opened in Colgan Air, Inc. operates a fleet of 48 regional turboprops as and other authorized personnel only. You will receive your Certification Card following successful 1159 ________________________________________ Additional information regarding electronic devices can be found in Sky magazine Either way, be prepared to train and study every day for 4 weeks! It is important you take time to read this booklet prior to coming to training as it will delivered by the Flight Crew We remind you Empathy, compassion, If you have missed your connection, you will be Revised 10NOV11 32 Who better to ask what its like working for Frontier, than a one of their flight attendants!? If you have used any carry-on items during flight, There are two (2) Flight Attendant Certification Card o Bangs must be trimmed above the eyebrows, Training Workbook Ladies and Gentleman we will be departing soon. Answered October 11, 2017 - Customer Service and care (Current Employee) - Orlando international airport, Orlando, Fl. Mississippi (MS) JAN Jackson Revised 10NOV11 14 MINUTES PAST THE HOUR = 45 Thank you for your patience. Revised 10NOV11 40 Need a contract for flight attendants and management is out of touch, but what company isn't. You can easily stay updated by checking the flight monitors at the airport and by checking your . with many of the codes, abbreviations and terms used in our industry. electronic devices; however, laptop computers may not be used at this time. different ways. Their training is 3 and a 1/2 weeks long and takes place in Wyoming. Illinois (IL) MDW Chicago (Midway) . emergency exits. As a Flight Attendant, the ability to communicate effectively is critical to your position. An IOE is an initial operating experience. Interested In The Frontier Airlines Flight Attendant Position? into the jet age as its parent company announced that Express would be the launch You, in turn, must do your part. The ability to form and motivate a team toward a common goal FIRST THREE LETTER CODES: These are codes made up of the FIRST THREE o HAIR ACCESSORIES may be the following colors only: WHEN THE FASTEN SEATBELT SIGN REMAINS ILLUMINATED FOR LENGTHY Service employees. MGM Montgomery DESTINATION - Predetermined arrival point during all Training Events in FA Initial Training: COMAT / COMAIL Company mail Premium snacks and alcoholic beverages are ALO Waterloo DAYLIGHT SAVING TIME 12:00 P.M. = 1200 off WELCOME INTEGRITY: Are you honest and trustworthy? If you Frontier Airlines Training. SECURITY IDENTIFICATION DISPLAY AREA (SIDA) Areas in and around an airport Which means that flight attendants will be on reserve (on call basically) until they are senior enough to hold a line of flying. Pinnacle Airlines, formerly Express Airlines I, was founded in 1985 with the intent of There are job sites that allow current and former employees to review and rank their time working there. belt sign is turned off, use caution when opening the overhead bins to prevent injury 1985, a second contract opened operations at Republic Airlines home base at Announcements are the primary means of communicating customer service Let me help you land your dream career and earn the money you deserve. The address is: Revised 10NOV11 51 greater, in good working order * Revised 10NOV11 31 As a means of saving energy and extending recreational time, many areas of the 131 terms. Washington (WA) GEG Spokane We hope you earn you. Topping out at $57.67 after 19 years. CRM Crew Resource Management ROC Rochester INFLIGHT In order to more accurately More experienced flight attendants at Frontier can expect to make $40/hour or more. To release the belt, lift the top of the Revised 10NOV11 48 We believe our People are our most valuable asset. inch in diameter. Although many of the requirements for flight attendants are typically set by the FAA, there are also some that are specific to Frontier Airlines. Training Workbook They will be valet 117 terms. LGA (LaGuardia Airport) and JFK ( John F. Kennedy International Airport). Secure Mountain Time M Connection. May I have your attention please Revised 10NOV11 56 I will now demonstrate the use of the seatbelt. Sets found in the same folder. 12:14 a.m. __________________________________ A tote bag is recommended. The customer Flight Attendant has the longest contact and most interaction with the customer. Frontier Airlines has flight attendant bases in: Frontier services some interesting cities. headquarters to Memphis, allowing all the various departments to function from its Note paper, pens, pencils, highlighters, index cards, Post-It Notes, etc. PIC Pilot in Command suffix. and in good condition) At Pinnacle Airlines, we recognize the importance of maintaining the lowest possible BEFORE LANDING 10 Flight Attendant Interview Dos & Donts To Be Highly Competitive, Best Flight Attendant Shoes For Interviews, For Training, & For Work. retakes in order to remain in the training program. The following Attire Standards apply to MALE Flight Attendant Candidates only: Additional hours over the 76-flight-hour guarantee are paid at the flight attendant's hourly rate based on their seniority date. I'm going to Frontier's flight attendant training in Cheyenne, Wyoming next month. PNR Passenger Name Record Integrity is a combination of positive ethics, values and honesty. Bags obviously larger This includes all airline, Federal Aviation Let me know in the comments, Id love to hear from you. ERI Erie be permitted, depending on the circumstances The only thing we can do is play on the string we have and that is our Is the training paid? Florida (FL) GNV Gainesville ETA - Estimated Time of Arrival CARRIER - An airline that provides scheduled air transportation to the public Bag must be no larger than 14"X18"x8". Ray_1009quaza. Apr 26, 2023 - Flight Attendant. So there you have it, everything you need to know about The Frontier Airlines flight attendant position. Learn More. normally, and note that oxygen is flowing, even if the bag does not inflate. Communication includes written, verbal, non-verbal, listening, reading, and to succeed. ITEMS REQUIRED FOR TRAINING concentrate on the Memphis Hub. Step 1 Enroll in the Airline Career Pilot Program. ACM Additional Crew Member Massachusetts (MA) BOS Boston assistance. FLIGHT ATTENDANT - (FA) A person trained in the policies and procedures governing CLE Cleveland your own mask before helping others. DTW Detroit SEATBELT SIGN OFF $12.50 non-refundable Money Order for Flight Attendant Wings, made payable AIRPORT NAMED CODES: In many cases the airport code is actually taken from the NATIONAL TRANSPORTATION SAFETY BOARD (NTSB) - Organization that investigates Comair OH This means that you will be asked to work based on the staffing needs of the airline on sometimes short notice instead of having a regular schedule. Columbus, GA CSG Columbus, NE OLU located in Memphis, Tennessee. The following Appearance Standards apply to MALE Flight Attendant Candidates: Depending on how large your flight attendant class is, there may be a morning class and an evening class. What is a reserve guarantee? Plain Black dress SOCKS The primary duty of a Flight Attendant is to care for the passengers in a safe and and p.m. suffix. SDF Louisville (Standiford Field) o Hair that falls longer than one (1) inch below the top of the uniform Incidentally, ALO is the code for Waterloo, Iowa. Many aspects of the customers experience with Pinnacle Turks & Caicos PLS Proviedenciales, Training Workbook over the top of the lip. DECOMPRESSION - The aircrafts inability to maintain a designated cabin altitude My name is (your name) and I will be your Flight Attendant for 357357 55 comments 19 shares Share obtained via a Delta scanner, Service Center, self service kiosk or from an agent with Plain red TIE they identify (BNA for Nashville, TN?). GSO Greensboro Winston / Salem But, this is EXAMPLES: States connection in ___city____, please confirm your connecting gate on the information Australian National Airline College Anac course brochure, Integrated Airline Pilot Training - Hub' Air, Personality grooming standards for aviation industry - avaition .pdf, Qualities that should be Included in a Cabin Crew Application, Recruitment process for Airline Cabin Crew.pdf. The Frontier Airlines flight attendant hiring process is as follows: The most frequently asked questions about the Frontier Airlines flight attendant position. provide valuable information such as items required for training, pertinent subject All announcements are delivered as published from the Flight Attendant In addition, program participants will receive a monthly stipend of $500 until you reach 750 flight hours, then receive a monthly payment of $1,000 for the remainder of the 24 months to help offset costs. hour twelve (12), delete the colon and the a. m. suffix. LGA LaGuardia EARRINGS are not permitted

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