There's no need check your camera throughout the day. 1. The marketing cookies can be set through our website by our advertising partners in order to create a profile of your interests and to show you relevant advertisements on other websites. This FAQ will guide you when you get stuck in certain situations. Please check the Wi-Fi settings on the phone to make sure your phone is connected to the camera Wi-Fi, some phones prefer to auto-disconnect the Wi-Fi that does not have internet access. Step 5: Choose your home network to connect, enter the password of your home network. Solution 4: Choose the right frequency for the cam. Learn more Dont show again. accepted_local_switcher, tp_privacy_base, tp_privacy_marketing, tp_smb-select-product_scence, tp_smb-select-product_scenceSimple, tp_smb-select-product_userChoice, tp_smb-select-product_userChoiceSimple, tp_smb-select-product_userInfo, tp_smb-select-product_userInfoSimple, tp_top-banner, tp_popup-bottom, tp_popup-center, tp_popup-right-middle, tp_popup-right-bottom, __livechat, __lc2_cid, __lc2_cst, __lc_cid, __lc_cst, CASID, id, VISITOR_INFO1_LIVE, LOGIN_INFO, SIDCC, SAPISID, APISID, SSID, SID, YSC, __Secure-1PSID, __Secure-1PAPISID, __Secure-1PSIDCC, __Secure-3PSID, __Secure-3PAPISID, __Secure-3PSIDCC, 1P_JAR, AEC, NID, OTZ. Disable WPS (Wi-Fi Protected Setup). This manual contains all the contents of Kasa, how to add it, how to set up the functions of Kasa cameras, etc. Log into your cloud account. Launch it again and check if you can see the camera in the device list. 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Solution 3: Updating Wifi information. Q7.18: How to setup the Schedule feature? A Kasa account will allow you to manage the Kasa Cam and other Kasa devices. Step 3 Wait till the LED is blinking amber and green, then launch the Kasa App and click on Add device. continuously updated. Start Setup Tap the button in the Kasa app and select Cameras > Kasa Spot Pan Tilt. Kasa 4MP 2K Security Camera Outdoor Wired, IP65, Starlight Sensor & 98 Ft Night Vision, Motion/Person Detection, 2-Way Audio w/Siren, Cloud/SD Card Storage, Alexa &Google Assistant Compatible(KC420WS) Designed and built for your family's safety and your convenience, the Kasa Smart Outdoor Security Wi-Fi Camera with 24/7 Recording KC420WS will . How To Connect Kasa Switch To Wifi | Connect TP Link Light Switch To Wifi One Hour Smart Home 63.9K subscribers Subscribe 38K views 2 years ago Kasa TP Link Smart Switch:. Q2.1: What if the Kasa camera is too sensitive or not sensitive for motions? Please refer to the link to sign up if you dont have a cloud account. Please try to reboot the camera by powering it off and on, then check again. Kasa Outdoor Wire-Free Camera Reset Video: KC300S2, Power Up Your Kasa Outdoor Wire-Free Camera: KC300S2, How to Reset Your Kasa Wi-Fi Security Camera: KC105, EC60, KC400, KC401. With Kasa Cams Camera Power option you can enable or disable recording of video and audio. Q7.3: How many Kasa cameras can be managed by one account? 8 Solutions To Reconnect Your Kasa Camera. Refer to TP-Links Term of Use for more information. Your browser does not support JavaScript. Copyright 2023, Smart Home Generation. 6 Things To Do To Fix It. Arlo Solar Panel Not Charging? You can view the cams through the App on Bluestacks and through your phone simultaneously! Once logged in, select Connection and then Wi-Fi. In addition, when setting up the camera, it is important to make sure that the network and camera settings are configured correctly. KC115 Camera Review | Kasa TP Link Pan Tilt Security Camera - Watch Before You Buy Kasa. These cookies are necessary for the website to function and cannot be deactivated in your systems. How to fix the Kasa camera that keeps losing connection? Required fields are marked *. In this case, its suggested to eliminate possible wireless interference (like Bluetooth devices, USB 3.0 devices, cordless phones and microwave ovens) or place the camera closer to the router. 2.1 Check the network list on the phone and manual connect to the camera Wi-Fi, The network name is Kasa_Cam_XXXX(Check the MAC Address on the label which is in line with some part of the network name). Easy Solutions. If you have multiple access points, please connect the camera to the main router to give it a try. Here you can enable or disabled the feature and check the storage of your microSD card.Encryption: when enabled, all videos recorded to your SD card can only be read from this camera. Learn more Dont show again. Finally, it is important to be aware of the data that the camera is collecting. Your email address will not be published. 5 Steps To Transfer Ring Camera To A New Owner. If there is no audio when streaming, please follow the troubleshooting steps below. There are many causes of Wifi interference including physical obstructions, such as brick walls and floors, also wireless gadgets such as speakers, cordless phones or walkie-talkies (and more), nearby Wifi networks and kitchen appliances can also be a cause of interference. This will help you make sure that the data the camera is collecting is secure and that no private or sensitive information is exposed. Q&A of functional explanation or specification parameters, Yes, if this is your first Kasa device, you will be asked to create an account when you add your first camera. Please turn off the services that may be blocking the internet such as VPN or firewall apps. Q7.7: How long is the Kasa Cams power cord? When it comes to connecting a Kasa camera to wifi, there are several alternatives available. (It's even worse with "C-by-GE" devices!) Also set the sensitivity of detection. We'd love to get your feedback, please let us know how we can improve this content. Every Kasa Cam comes with a mountable base plate, indicator label and screws. Solution 4: Choose the right frequency for the cam. Then tap Remove Device. 2. Try placing one of the cameras as a DMZ in the router to see if the router firewall may be blocking it when the issue happens. Step 8: Follow the instruction to mount your camera. 2. *Note: For cameras that support SD cards, you can Save your footage using a Micro SD card (sold separately) and play back with your Kasa Smart APP. 1) on your phone go to wifi settings or settings> wifi then forget the network for your home wifi 2) once your home wifi is forgoten, restart your phone, turn off and on your phone 3) once done connect your phone to your home wifi and it should ask you to type your password again Kasa cameras only support 2.4 GHz bandwidth. Follow the instructions in this article step by step to go through the entire setup process, then you can control your Kasa Smart Wire-Free camera with the Kasa Smart app. Users can view and manage the Kasa camera once they link the camera successfully to the TP-Link Cloud server and the System LED on the camera is solid green. For further details on TP-Link's privacy practices, see TP-Link's Privacy Policy. Tap your camera and go to the Devices Settings page. 2) The clips triggered by motion/sound will be uploaded to the cloud server if your camera has a Kasa Care subscription. 1. We'd love to get your feedback, please let us know how we can improve this content. You can notice a Wifi interference when some symptoms occur like intermittent connectivity or unexpected disconnections, delays in connection and data transfer, slow network speeds, and poor signal strength. Make sure you can hear a click sound when switching. Check if the phone is connected to the router Wi-Fi and has internet access. Scroll down to a toggle switch for Status LED. You may need to adjust the media volume on your phone directly. Q3.3: Can multiple accounts/devices view the Kasa camera at the same time? By continuing to browse this website, you agree to our use of cookies and such technologies. Q4.4: Does the Kasa camera supports RTSP streaming or ONVIF protocol? Here you can view and manage all devices that youve added to Kasa. Add your Smart Plug on kasa app. However, you can download the clip from the Kasa App one by one. Step 4 tap Choose from Pre-configured Devices. There is no quantitative limit on the cameras that can be set up or controlled by one account on the Kasa App. With Two-Way Audio in camera, not only can you watch the live view, but also can communicate to people via your smartphone. By continuing to browse this website, you agree to our use of cookies and such technologies. Here are some tips that may help when you get stuck in certain situations. Press and hold the Hold to Talk button and you will hear the chime indicating you can start talking. The KC105, KC115, KC400, KC410S, KC420WS support it. 2. This camera is a weather-resistant, HD camera that can be used both indoors and outdoors. Select: Camera. Watching the live feed of Kasa cameras through Google Assistant will use your internet traffic as its a Cloud-to-Cloud service. After you successfully set up your camera, you will see the home page of the Kasa Smart app. For iOS devices, please make sure you have allowed Local network permission for the Kasa APP. 1. All rights reserved. This camera can be used both indoors and outdoors, and can be connected to Wi-Fi for remote access. Like any other smart cam, Kasa may encounter some connectivity issues that may cause your device to lose many functions such as remote control, voice control, uploading videos to the cloud, sending notifications to your smartphone, accessing the live view, and more. Connecting your Kasa camera to wifi offers a number of benefits, such as: Once you have successfully connected your Kasa camera to your home WiFi network, there are a few additional setup steps that you need to take in order to make sure that your camera is ready to use. TP-Link knows the importance of the firmware so they periodically release new updates to provide fixes to any performance issues that may occur and improve the functionality and features of your device. VPN-based software such as AdGuard also needs to be shutdown. This restricts access to your wifi network to only those devices that have been authorised by you. Each Kasa Cam comes with a 10-foot USB cable and an AC adapter meant to be plugged indoors only. Someone will probably reply to your question. Q7.15: Can KC300 and KC310 use the same hub? Case 4 Unable to Connect to Your Wi-Fi Network. In addition to mechanical pan and tilt controls, the camera . 1. Disable the firewall and Antivirus settings on the router and modem. Optional subscription costs: Through a Kasa Care plan, you get 30 days of cloud storage for one . Copyright 2023 TP-Link Corporation Limited. The marketing cookies can be set through our website by our advertising partners in order to create a profile of your interests and to show you relevant advertisements on other websites. Once connected, open the Reolink client and click on "Settings" and then "Change Wi-Fi channel." Afterwards, change the SSID and password to fit your new router. This helps protect your network from unauthorised access. Solution 2: Reboot your router. If not, try moving it closer. The blinking lights means they are connected to your Wi-Fi, the solid lights mean they are synced to the cloud. Click on the red dot, and the manual recording will be on. Q6.2: Why can't I use the manual recording feature on my Kasa Camera? You are not able to download a camera clip to your PC directly, nor can you download multiple clips at a time. Google Analytics & Google Tag Manager & Google Optimize, _gid, _ga_, _ga, _gat_gtag_, cebsp_, _ce.s, _ce.clock_data, _ce.clock_event, cebs, OptanonConsent, _sctr, _cs_s, _hjFirstSeen, _hjAbsoluteSessionInProgress, _hjSessionUser_14, _fbp, ajs_anonymous_id, _hjSessionUser_, _uetsid, _schn, _uetvid, NEXT_LOCALE, _hjSession_14, _hjid, _cs_c, _scid, _hjAbsoluteSessionInProgress, _cs_id, _gcl_au, _ga, _gid, _hjIncludedInPageviewSample, _hjSession_, _hjIncludedInSessionSample_, lidc, AnalyticsSyncHistory, UserMatchHistory, bcookie, li_sugr, ln_or. You can view and share videos from your Kasa Camera with the Kasa App. Be The First To Get Exclusive Deals & News. When you disable this option, your camera will not record audio or video, and you will not receive any event notifications. Move it to a different position with a different light environment and see if the issue arises again. a. For more details, refer to, Part 2Motion Detected&Notification Related. The user will have to subscribe to one of our paid Kasa Care subscription plans to enable the features. You can reset it any time.FIND US AND FOLLOW US:Facebook: https://www.facebook.com/TPLinkTwitter: https://twitter.com. Name your smart plug. Step 3: Follow the instruction on the Kasa app to power on the Kasa Cam, and wait for the light to blink orange and green. This method of connection allows you to connect your Kasa camera to wifi without needing to run an Ethernet cable. To provide a better experience, we use cookies and similar tracking technologies to analyze traffic, personalize content and ads. Simply connect an Ethernet cable from your router to the camera. Unauthorized access: Unauthorized users may gain access to your Kasa camera, compromising your security and privacy. The Kasa App provides you with step-by-step instructions for mounting it on wall. Login the Kasa App with your cloud account. Any mobile device running iOS 10 or above, Android 5.x or above. Kasa cameras can be easily integrated with other Kasa smart devices for added convenience and automation. Select the Wi-Fi network in the list scanned by the camera. Connect your smartphone to your home Wi-Fi network. . Please turn it on for the best experience. This error message indicates that your camera cannot find a suitable Wi-Fi to connect after scanning the surroundings. So your devices are still staying connected to your network, they are losing connectivity to the cloud. b) The camera will search for available hubs. The upload bandwidth for each camera would be around 2-2.5Mbps to stream a live feed or upload videos at 1080p resolution. Keep an eye on what's important to you. TP-Link Kasa smart cameras do not support ZigBee or Z-Wave protocols, nor do they support wired Ethernet and IPv6, they only work with 2.4GHz Wi-Fi bands except for the KC200 and KC120 which support both 2.4GHz and 5 gigahertz. Yes, Kasa Cam monitors 24/7. Seven: Turn your phone Wifi On. What should I do if Ive forgotten my password? Portal, WPA/WPA2 enterprise and open/unsecured networks are not supported. 6. Or watch stream live video to your Alexa or Google Assistant supported display. Try forcing the Kasa APP to close and stop it from running in the background. If theres still a problem, please use another phone to try again. Click Next. - Smart Home Generation. Q1.5: What do the various LED colors mean on the Kasa Cam?
