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The next morning a fellow we took to be the manager was at the front desk. Greenville , SC 29607 for the period July 6, 2023 to July 10, 2023. So, now Im paying for their mistake. I call the number for Choice Hotels (Sleep Inn & Suites) and was quoted $104.88 for one night double non-smoking room. Luckily, these institutions caught the intrusions and notified me. Even with taxes that should only be about $116. Please refund my monies owed to American Express in good will. It took several calls to their 800-468-3578 number to get a person (you must act like you want to make a new reservation). On June 25, 2022 at 737 I booked a Red Roof Inn using www.hotelreservations.com, and my credit card was charge. That's fraud. After you called and spoke to Visa, did they explain and you take up an option of a chargeback? Reservation No. When you booked the room, you agreed a price. I called them three times which they put me on hold three times to call the hotel. The Internet is loaded with hundreds of customer complaints about these two businesses and a class-action lawsuit was filed against them in 2020. We called immediately to cancel the reservation and were denied a refund. On my credit card I had a charge for $1955.28 listed as CCI*Hotel Res. Receiving card statement, there is a charge of 406.14 for Cci*Hotel Res. He was friendly at first, looked up availability and came back that there were no rooms available. She suggested that I email Getaroom.com (apparently a related business) and they will answer my questions. How do I get my money back. I then called CCI* Hotel Reservations several times and got nowhere. Which this was. 1. never use CCI services; there are many others available, 2) insist on full disclosure of fees in advance, 3) insist on a statement of terms and conditions. I booked two rooms. So many things to watch out for. Made the reservation, chose a room and paid the bill. CCI sent me a copy of their receipt. There is NOBODY to talk to when you call the phone number!!!!. it was for $163.90. This review was chosen algorithmically as the most valued customer feedback. On my credit card I had a charge for $1955.28 listed as CCI*Hotel Res. Redirected from Hyatt Place web site to CCI . COVID entered the picture again big time. They referred me to their relocation specialists who spent two hours trying to find me accommodations. This is the Better Business Bureau entry on this company. You can also contact your bank or credit card company and dispute the charges and try to recover the money. It included breakfast, he said. We should have paid $832.96, a difference of $475.02, which the so called booking agency kept. Yet to see any documentation from them to prove I agreed to those insane terms. She doubted that Hilton could do anything about it. When I arrived at hampton inn un baytown, tx I got charged for that room again. But guestreservations.com charged our credit card about 15 minutes after the booking had been done. On arrival, reservation was confirmed and on departure, charged 264.33, on my credit card. Made online hotel reservation for Best Western, Willerby Manor, Hull. Was charged 529.96. I think NOT. They are a total scam and a fraud. As in #3 Getaroom are a prepay site. COUNTY OCCUPANCY TAX $6.29 We live in Canada a random charge for CCI@Getaroom in USD showed up on our credit card bill. CCI Hotel Reservations Complaints? Totally turning them in to the BBB! Please listen to the recording that night about 7: 30 pm involving that haggle In addition to the General Site Terms posted below, the following terms apply to any reservations and stays you book through the site. This company is nothing but FRAUD. Unable to cancel the charge, we arrived at the Hilton Santa Fe and discovered CCI*HOTEL RES had not made a reservation but had charged our credit card $250. "You can't, " the fellow said. I tried to call the number and got no person; just a loop of press 1, 2, 3, and if you want to talk to a person, call the specific hotel.So I'm having to go thru changes to get my hard earned money back when I sheltered in place almost 5 weeks but am getting charged for a reservation I didn't make and can't complain to them about .. What a fraudshould not exist! "You know what, " I said. Now, in addition to spending more that I anticipated, I had to spend time changing login information for several financial sites. We were lured to CCI through a web search for inexpensive lodging in New Orleans. It would be helpful to explain the process you went though so other people dont end up booking on the CCI site when they assumed they were booking on another site or with the hotel itself. They promise a great rate then charge one's card and then slap a hug fee (often same cost of rooms). It is all well designed to fool the customer into thinking it's authentic and reasonable. CCI reservations mentioned NOTHING about an upcharge, especially about $100. I was not even in Texas on that date. So almost $500 I have been scammed due to this company or scammers whatever you want to call them. Double charges for hotel res. I like your comment Be careful when you book a room online. Thats wise advice. The room was only $70.00 per night. Just wondering if that is why you found no room booked upon arrival. I got billed twice and cant get a refund. Was referred to this number by another motel chain, thinking I was connected to LaQuinta. The hotel is fully booked, and you can't get any room there. So I filed dispute with my credit card(Wells Fargo.) CCI Over charged our account 53.00, the room was only 60.20..pretty nice upcharge profit for doing nothing!!! Was told that the reservation was made through a third party and they had nothing to do with it. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Looked up a hotel on line. That's a big difference. She was not aware the site was a scam and typically we have used reputable sites she simply didn't think anything of it booked on 6/11/22 for reservation date of 6/15/22. Later I got a text and email indicating that my total bill was $146.00 which included a $50+ for a membership. At that point, as I needed to ensure that I had a room, I called to cancel. I made reservation for two separate room: I was being evacuated from my home because of a fire. My rooms cost me 513.93 . You're likely seeing this charge because you (or someone using your card) booked a hotel or resort on Get a Room. I left the hotel but, stupidly, I did not ask for a written statement. Your bank or credit card company will not be able to do anything! Share your photos and videos with others to prove the truth of your words. Due to Covid exposure we canceled a hotel reservation that was made thru CCI Hotel Reservations, which was the booking number on the hotel's website. I called the number provided but it was completely automated, and I was stuck with the reservation. Hotel Reservations Scam! Inadvertently checked the box "accepting terms and conditions" - cc company says their hands are tied. I have reported this to the district attorney of Washington State. Desired outcome: I ask for it they said they would send. Fraudulently charged to my card using a virtual card. I looked the hotel name/city online, found it clicked on "Website", was brought right to their booking app and booked a room. I charged my credit card i then got to the hotel and found out they only take dogs and that cats a dirty so they cannot accept them. Plus they added a $553.73 charge for what they call a service fee? CCI*HOTEL 800-468-3578TX used deceptive trade practice mimicking the hotel site - trapped us into booking the hotel with the same price that the hotel posted but then tacking on a 55% surcharge of fees. Travel with confidence at any of our 16 brands and 6,000 destinations and count on us to have everything else covered. He said it was too late he had already acted and could not change the booking that I never authorized. Please dont use this CCI*Hotel! I believe these companies are a scam. This is clearly exploitive, if not fraudulent. got the receipt from Fairfield for the same charges. We stayed 5 nights at Suburban Extended Stay Hotel in Avondale, LA with a reservation made with CCI. Submit a complaint and get your issue resolved. When I arrived there were no rooms available. Ask the hotel manager to fix the problem . Avoid this company like you would COVID19. Called the hotel no booking and when I cxld they charged a full night's stay which is not in line with the hotel policy. After I made the reservation, gave my credit card and got the total, I was horrified to find out I was charged an additional $33.00 a night for a "service charge". I was convinced that I was talking to the front desk and made the reservation under that premise, the rate was $95.00 but when I checked into the hotel they told me that I had made the reservation via Priceline and not the front desk. First seen on October 12, 2021, Last updated on October 12, 2021. . Giving me the run around about refund due to virus. When I told CCI this was a duplicate charge and I needed a refund, CCI gave me ticket #3605520 and promised to get back to me in 7 days. SO many bad companies out there, this is well documented here. However, we didn't even know that we were transferred to this website in the first place! When he asked if I accepted this non-refundable booking, I told him I felt he was pressuring and did not wish to book. I called CCI and was on the phone with them for 3 hours off and on. You cannot add money to a transaction during or after payment submittal. I was charged $214.00, for a room I never stayed in, and was told nothing in the area of San Francisco had any vacancies. 1 0 S SeaTTle2022 of Seattle, US There are no refunds for no-shows or early check outs! I entered in CCI reservations online and was directed to the site I'm not the only one I guess. But our reservation was taken, not by this Garden Inn, but elsewhere by Hilton. There was little he could do about it. We have never heard of this website "getaroom.com". CCI sent me a copy of their receipt. CCI still charged me over $224.00 for room reservations that we did not use. Today You gave me C3037566103 cancellation number. I was charged for a motel room after I was informed they my card was declined. Very slick as the site looked like the Embassy Suites site. I can't be in two places at one time! Yes, I'd say these are SCAMMERS! By using this website you agree to our Cookies Policy. I called the CCI 1-800 number and was transferred to the customer service. Neither the hotel, CCi, or Visa was willing to do anything about this obvious fraudulent charge. Arriving Saturday, June 19 and checking out Tuesday, June 22nd. The Cleveland Clinic here in Cleveland will document. - Nyckel, machine learning API Disgusting. It was my first time ever booking a hotel online and it will definitely be my last. "Unfortunately, " she said, she could do nothing about it. First seen on January 6, 2018, Totally false claims and Scam Stay AWAY. I booked accommodation at the Holiday Inn in Fiji and was overcharged. We had no idea until our receipt/ bill was emailed to us that we did not book directly to the hotel. In my opinion, if those things are done then that greatly reduces the risk of accidentally booking on a random booking site. Business Details This is a multi-location. Unfortunately, the reservation page disappeared before I take a snapshot or copy the fake confirmation number. This is the version of our website addressed to speakers of English in Canada. by CCI for a hotel in TX that I never stayed in - I was in Pagosa Springs CO where I have a home and I made charges that same day on the Visa card they used to charge me for a room. He offered a 10% one time reduction or an $8.00 refund which I took in lieu of paying $102.27 for nothing. Upon speaking with CCI HOTELS @ 18003271200. Have you disputed the charge with your payment card? Your password has been sent to the specified email address. I have sent detailed emails, both receipts (the hotels and theirs) and copy of credit card statements. Per my recollection the hotel price was around $100 plus 11% tax which was fine with me. As soon as I got home I checked my cc statement and saw two charges - one for $125.14 and a service charge of $14.99. This is the version of our website addressed to speakers of English in the United States.

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