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baffled so far, and the last they said it may require a software upgrade. Coverage is automatically transferred to subsequent owners. Limited offer with approved credit on select vehicles at participating dealers. get an exact replacement it takes about 20 minutes to change out these radio I stopped at a store, went in and came out. For a better experience, please enable JavaScript in your browser before proceeding. link.relList.supports("preload") && Very sad. var where = document.currentScript || document.getElementsByTagName("script")[0]; My car is a 2018. One cold morning screen stayed black. Took it in under extended dealer warranty. After checking looks like the CD is playing but no sound. trackedResourceTypes: ["script", "img", "css"] I think this should be fixed by Ford. } legal actions being taken. to sing with me and it keeps her entertained. This has been going on for about 6 months, and 3 or 4 different flash drive updates. Which will be about$700, I HAVE BEEN DEALING WITH MY RADIO NAVIGATION AND DROPPED CALLS FOR 2 YEARS NOW WITH MY 2017 F150 I HAVE TAKEN IT TI THE DEALER THEY DID AND UPDATE IT STILL DIDNT WORK I WAS TOLD TO UNPLUG THE BATTERY STILL LDIDNT WORK WAS TOLD I COULD JSUT USE MY PHONE FOR NAVIGATION NOW THAT MY WARRENTY US UP THEYWANT TO CHARGE ME $633 FOR THE PART AND 2-3 HOURS OF LABOR AT $110 AN HOUR IS THERE ANYTHING I CAN DO THANK YOU ONE FRUSTRATED GIRL WHO LOVES HER TRUCK. connecting some very far apart dots hereI have (function e(e,n,a,o,t,r){var i=null!==e;i&&(window.Shopify=window.Shopify||{},window.Shopify.analytics=window.Shopify.analytics||{},window.Shopify.analytics.replayQueue=[],window.Shopify.analytics.publish=function(e,n,a){window.Shopify.analytics.replayQueue.push([e,n,a])});var s=function(){var e="legacy",n="unknown",a=null,o=navigator.userAgent.match(/(Firefox|Chrome)\/(\d+)/i),t=navigator.userAgent.match(/(Edg)\/(\d+)/i),r=navigator.userAgent.match(/(Version)\/(\d+)(.+)(Safari)\/(\d+)/i);r?(n="safari",a=parseInt(r[2],10)):t? Was called today and was told that I would need to replace the Apim Module and the media hub because it had sent a surge and basically fried it. Ford best look into this common issue and make it a recall. F-150 X X var doc = document; } It has been in the shop,three times and continues to fail. warranty but theyre both expired. }; couldnt see the pictures Farmboy90 displayed. var scriptFallback = document.createElement('script'); productVariantTitle: productVariantTitle, but no sensors is dangerous. window.ShopifyAnalytics.lib = window.trekkie; window.productPageHandle = function(){ Not sure if extended warranty will cover it, but I find it very odd how all of these APIMs keep going out, most when it's just out of warranty. Passenger Door window: black plastic panel (part that separates the front and back door, sticks to the metal underneath, cosmetic, some have keyless entry security pads on them). my phone through my car sucks. tried resetting my Bluetooth like mentioned in these comments, and it var promoted = false; While driving car had a complete black out, engine shut off while in Drive. While the vehicle was still under warranty I took it in and had to pay a $100 to get an update, which was ridiculous and a money grab by the dealership. extended for a total of 5 years then FORD knows its a problem, so why not be straight and Luckily I purchased the 100k mile 7yr extended warranty. I dont even want to think what the Ford Dealership would have cost me. My sync basic system worked fine and the next morning I went out and there is no audio. I just placed an order for new ACM. Took to dealer to have hard reset after talking Ford online. if (window.jQuery) { Bought 2018 Ford Focus SEL hatchback, about 37k miles, brand new only owner. LED COLOR (if you are purchasing a service that includes LEDs). My audio went out over a year ago and I was told that my extended warranty does not cover Sell now 2015 - 2016 Ford Escape OEM Single CD Audio Control Module ACM Multi Media Radio Receiver 2015 - 2016 Ford Escape OEM Single CD Audio Control Module ACM Multi Media Radio Receiver (No reviews yet) Write a Review Availability: Please call for Availability! 184 reviews. Not only that it is on back-order. I went to my Escape, turned off the In January 2020, a customer complaint was filed for the 2017 Ford Explorer, citing an issue with the vehicles APIM that caused the rear-traffic alert to malfunction as well as a number of the vehicles other features such as its navigation, radio, HVAC, and cruise control. Car going back in again Monday 12th July as APIM has failed again! It is a problem that Ford failed to fix while it was under warranty!!! if (window.addEventListener) { When you purchase through links on our site, we may earn an affiliate commission, which supports our community. I also went through hoops on the CMax sync and Ford gave me a wouldn't make it past 100K without the transmissions failing. Then I find out my blue tooth doesn't work and no sound for the back-up sensors. Own a 2017 Taurus with 32,000 miles on it.The AIPM modem quit working at 31,000. this.domain = dom; AM. not change stations the fix is go to a junk iframe.title = ""; script.type = 'text/javascript'; sounds at all. months but the radio became is sensitive to cold and will quit if it gets below var LOADER_TIMEOUT = 3000; We own a business and always bought Fords for our fleet vehicles. husband even disconnected battery, disabled blue Have a Ford F-250 P/U with only 21,000 miles. radio module they are ordering the part but are Thank you for reading. They need to honour their product and maintain their existing customer satisfaction they brag about. Cant even turn the power off to the radio. sendRequest: function sendRequest(endpointUrl, payload) { Took it to 2 different FORD dealers and both were unsuccessful on upgrading the software after 2 days of attempts and both locations. I also had a ford CMax with sync and navigation that was the last Bought this truck for my son. Touchscreen now longer works. When I took it to Ford they told me I needed to replace the amplifier kit which I did. "Sony" sound if your Escape has "Sony" sound, non-Sony 6-speaker > non-Sony 6-speaker, non-Sony 9 . Tried soft resets, finally turned it on. I came things and nothing. A little under 3 years later (but about 40,000 miles), it was found that the APIM module was not functioning correctly - I lost Sync functions in the car. }, Now days go by with it staying black no ability to turn it back on. Ford needs to take responsibility and replace, no charge to customers. For doesn't want to do anything because they don't have enough complaints, but I see a lot of people complaining about the same problem. payload: payload, window.ShopifyAnalytics.lib.page(null,{"pageType":"product","resourceType":"product","resourceId":5408391856286}); APIM issue (screen shuts off during calls). I am not Ford needs to recall this ! parseFloat(jdgmSettings.widget_version)>=3?jdgm.loadCSS(jdgm.CDN_HOST+"widget_v3/base.css"): . document.addEventListener("onBoomerangLoaded", function(e) { Seems to me likeFord needs another recal how do we get them to issue one. We ship from multiple warehouses across the country, so you get your part as soon as possible. yard get another cd player its the main brain I'm old enough I remember anyone has an answer to this problem even Its been about 4 months now. parentNode.appendChild(script); }); Will never purchase another Ford. It didnt work on mine. When I came out and started my car no sound. It is basically The screen blacks out and turns back on several times a day but I noticed it is usually in the evening twilight hours when the screen composition changes from white background to black background. Time to demand a buyback! This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. bad component at this point. If there is a problem with your ACM once you receive it back,Contact us. I'm starting to wonder if this is just the tip of the iceberg for Ford as I'm hearing other 2021 F-150 complain of the same problems?!!? They tell me the console control module is bad, and I sit there all morning while they replace it. I was advised by FORD customer service, there is nothing they can do to help or assist in this matter. I highly recommend them. Same module is present in their other vehicles experiencing similar failures. I'm leaning towards a Brought my 2015 Ford Escape to Sunrise Ford in Fort Pierce Fl to fix my Sync2 won't work for any Phines, Attempted to program but Apim will not work can you program this? This is from a fully loaded 2014 Escape. } thanks in advance All you had to do was ask before damaging with brute force. (The ACM(audio control module) is shown in the picture). Here is how I solved it. I just replace the battery and it started right up. if (thisThemeFix.css) { Workshop asked for more than 2000$ to fix the issue. So now we begin a new adventure, and it doesn't look like there are any ACM units available online. The CD player portion of the ACM is very delicate and can get damaged in shipping. Have you figured out the problem yet? Warranty is not transferable if you sell the car. Then the crackling, intermittent sound, no bluetooth, back up beep beep, touch pad non responsive ect). Battery: ^^^trunk issue causes interior lights to stay on the maximum amount of time before it times, and intermittently prevents the vehicle from locking. event: "ga4kit_info", if (document.addEventListener) { Likely issues is solder joint stress causing fractures of solder and intermittent connections. Upgrade any car alarm with unlimited range control and security alerts. The car searched for my phone. Furthermore, everybody I speak to about Ford products will most certainly sway them away from buying a Ford as well. out of a store and had no audio. !function(e){window.jdgm=window.jdgm||{},jdgm.CDN_HOST="https://cdn.judge.me/", When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. if (trekkie.integrations) { return; Transit Connect X. I have a 2015 escape and the entertainment says Warranty covered repair. I enabled: true, As long as you are paying car notes, it should be under warranty. some sense of patriotism when the economy was failing and cant even begin to list my So it had wires, and when the black plastic piece blew off it yanked the wires and smashed the interface against the side of the car. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. I then restarted my iPhone Bluetooth setting. Brought it back in with same complaint and now they tell me it 'might' be the ACM (audio control module) and of course that is NOT covered under ANY warranty (mfg or extended). Apr 28, 2016. trekkie.config.initialDocumentCookie = document.cookie; Thirteen hundred dollar repair and not covered by warranty or recall. Ships from United States. It is a piece of c**p with parts bought from Mexico that appear to fail routinely after 3 years when the warranty runs out. on the car. I just got my license plate after all this pandemic, and my Android SYNC but not sound, in Only has over 38,000 miles. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. 19K views 4 years ago 2014 Ford Escape Stereo Issue. Just heard from dealer they have to prove to Ford that APIM is defective in order to replace. Very rarely, we may encounter an issue that we are unable to repair. jquery = window.jQuery; }); My car has started freezing up when I turn the radio channel, try to turn the heat on or air on, when I am on the phone, it will cut off and trying to place a call is insane because it takes 15 minutes for the part to unfreeze. doc.write(""); 2011 MY 2012 MY 2013 MY 2014 MY only 80 percent sure that is the fix. Cloudflare Ray ID: 7c0dea745cdd8cb1 Ford service said APIM went bad and costs $1200 to fix. The car thinks the trunk is open so it wont turn off the lights or allow me to lock the vehicle. window.appStart = function(){ iframe.src = "javascript:var d=document.open();d.domain='" + dom + "';void(0);"; Even Ford emblem on start-up was backwards. My phone wont stay connected to the Bluetooth in car. Check out Crutchfield for aftermarket options, but as has been said, it will be a full audio system swap, not just the ACM. re-gels the caps like honey but it's not permanent. am going on a long trip so no radio with an 8 year My touch screen failed it no longer functions at all and I have to pay out of pocket to replace it. REPAIR YOUR FORD ACM AUDIO CONTROL MODULE FUSION FOCUS FLEX EDGE CD AM FM + $25.00 shipping REPAIR & SERVICE 11 - 14 FORD F150 AM FM SAT ACM Radio CL3T19C157BB DL3T19C158 Free shipping eBay Money Back Guarantee Get the item you ordered or get your money back. event: "analyzify_productDetail", I have had the same issues as everyone else with my jdgm.loadCSS.requestedUrls=[],jdgm.loadJS=function(e,d){var t=new XMLHttpRequest; try { What?? The SYNC no longer works in the car.Any other owners having this issue?. Hello, Im experiencing the same problems. to make sound!! No lurching or hard shifting, no issues while idling. I have a 2018 Ford F150 and have been having problems with my navigation screen glitching or not working at all. Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. For now, the HVAC system and such is still working *knock on wood*, so I'm not in a rush to move forward with the expense, but I will say that it sounds like Ford needs to go back to the drawing board because this is apparently a VERY common issue for vehicles since the Sync systems have come into the picture. Bluetooth works one week and not the next. I like the car, but I will never buy another Ford. I now have one of link.as = "script"; The ACM was replaced in February 2017 and cost me $795.71 to replace.

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