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Does anyone have the phone number for EZ air, should you need to contact them while your traveling in case you need their help. Does anyone know the number for EZ Air that you call if you have any problems? I've read all the horror stories, but out flight is only 1-1/2 hours. Question - should I care that Princess hasnt notify me? And sure enough the times have changed and we are now scheduled to arrive 3 hours after the ship leaves!!! Then after pushing her further she said to call the main Princess number. Dress Code and What to Pack for a Cruise. You can do it online. Nice 1 stop get home before midnight flights. Call 1800-PRINCESS and ask the rep. After hours support is available in the event of en route delays. Changes are not permitted and will result in 100% cancellation fee. It's called In Route Assistance. Does anyone have the phone number for EZ air should you need to contact them while your traveling in case you need their help? In our case, Princess hasnt updated there flight schedule with the airline schedule. Now, let Princess take care of all your travel arrangements, so your peace-of-mind can start before you even step onboard. They will put you on hold while they call the EZ Air folks. Does anyone have a direct number for ezair? I just talked to Princess & verified those numbers. ? I have never been able to call them directly. My guess is that Delta changed the times and thats what you were seeing before the ezair department even had a chance to change flights for you. Princess EZair program is an innovative service designed to seamlessly coordinate your air travel with your cruise itinerary. Flexible fares:Flexible fares are designed for those guests who have less certainty in their travel plans and want the freedom to cancel their flight arrangements easily. Phone number to dial 800-774-6237. Access Your Booking Without Registering Access your cruise without logging on Required First Name Last Name * Date of Birth Booking Number Manage Booking Already Registered? What a huge hassle. Not EZAir but 6 months ago we booked 1pm flights out of Vancouver to fly home in May. Flexible fares can be canceled up to 45 days before flight or cruise whichever is sooner, as sometimes you are flying to your destinations days before the cruise departs. Airlines are cancelling flights like never before. Princess MedallionClass FAQ. I do not believe you can contact Princess EZAir directly. Allowed. Log in to view and manage all your bookings Log In If you would like to create an account, register here. Delta is a mess. Always have to go through a CSR, and even then they relayed everything and never let me talk to that department. Good job Delta! 1No charge penalty until 45 days prior to departure for Flexible fares only. I start by looking at the Delta website and decide what flight I want and then I call them and tell them that I can no longer make my cruise/connection/plans and tell them which flight I want to book. The Princess agent did some checking and said that they hadn't gotten the change and would send a notice when the fixed it. Outside of the United States and Canada you may reach us at 661-284-4410.. If there aren't options on Delta then I call Princess because they may have to book with a different airline instead. Go to flights then "Add / Modify Booking'". That's a mess. No fee until 45 days prior to departure. RDC1 4.4k December 20, 2010 #3 Posted April 28, 2017 Murray said: Does anyone have an email address for. Very important to have ifneeded using EZ Air. December 20, 2010. PRINCESS EZAIR WARNING EARLY TICKETING IS CONSIDERED A FLIGHT CHANGE HUGE FEES 5,546 views Jun 8, 2022 389 Dislike Share Save Let's Go! 3 hours and 2 very nice and helpful agents later they have changed our flights at no additional cost back to essentially what we booked last October. Its called In Route Assistance. Something happened to me . On a recent cruise I booked Delta with ez-air and Delta made 4 flight changes in a 3 month period the last 51 days before departure. We are onboard the Regal Princess and today visited Messina and Taormina on the island of Sicily, Italy while on our two week Mediterranean Cruise. Its so expensive now. Call delta. It's called In Route Assistance.. 1-800-774-6237. Air charges are non-refundable (e.g. So I went to our reservation today and when looking at info on our flights booked with EZ Air for our cruise departing next Monday, I kept getting an error message stating our flights had changed and we would be notified. Years in Business: 64. Business Started: 4/7/1959. Call picked up by a real person YES. Had booked a 3 hour nonstop thru EZair that AA cancelled and AA rebooked me on a 10hr 2 stops with plane changes. Rest easy that you'll make your cruise if flights are delayed or canceled on the day of travel and get home if you miss flights because of your cruise or transfer. We had a delightful day shopping and eating.Comment below and let us know your thoughts.===NEW INFO=== Address for USPS mail: PO Box 50474, Provo, UT 84605 Merchandise: https://lets-go-travel-tips.creator-spring.com/ Allison Travel Agent Email: a.larson@dreamvacations.com YouTube Channel Email: letsgotraveltips@gmail.com Website: https://www.letsgotraveltips.com Facebook Private Group: https://www.facebook.com/groups/letsgotraveltips Facebook Public Page: https://www.facebook.com/letsgotraveltips Follow us on InstaGram: https://www.instagram.com/letsgotraveltipsUse this link to check if you are subscribed www.youtube.com/letsgotraveltips?sub_confirmation=1#princesscruises #princess #athens #mykonos #greece #cruisenews #masks #vaccines #rubyprincess #regalprincess #caribbeanprincess #letsgotraveltips #letsgo! I check other private website for air flights and they are the same as Princess schedule. Our flights for our May cruise changed on the United website in February. Two weeks ago I had a flight on AA changed 48hrs before the flight. Should I be buying my own air at this point? Im glad that this ended up working out for you! Getting flight quotes or booking flights is easy, but if you need help contact us or your Travel Advisor. Oddly the YVR to CMH flight showed as sold out even though each leg had seats available. Im not one to wait around so I used the confirmation number to look up our flights on Delta. Yes, to change one way you have to change both. Payment is due immediately upon time of air booking. 5 a.m. - 8 p.m. Pacific Time, Monday through Friday, and 5 a.m. - 5 p.m. Pacific Time, Saturday and Sunday. First off, "EZAir" fails to live up to that name in one gigantic way -- You cannot book a flight for your cabin and another linked cabin at the same time!!!! Now, let Princess take care of all your travel arrangements, so your peace-of-mind can start before you even step onboard. 800-545-0008-stateside 661-284-4410 outside US I pulled these numbers off internet I just talked to Princess & verified those numbers. Until they straighten out their internal messes I'm not going to book anything more through them. So far they have been changed (by Delta) to departing at 6am (on day of disembarkation, had to call and get that fixed), then to 7pm, and now recently 5pm. Paid with final balance, Immediately at time of air booking with credit card, Peace of mind that your cruise holiday package is covered and in the event of disruption we will work to assist you, No fee up to 54 days prior to departure, guests will only pay for additional flight costs. What's interesting is that during this time you're not able to modify the flights yourself even when you are outside the 45 day window. Princess has no control over seat assignments, and any changes are at the discretion of the airline. Both of those numbers areen-route numbers one calls when they are having issues heading to a cruise. Plus, you'll find a host of other exciting benefits: The new Princess EZair Program offers two distinct pricing options, each with specific features and benefits depending on your travel needs. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. While creating a booking you will be able to view available air schedules by clicking on the Princess EZair button from the Pricing Detail screen. Powered by Invision Community. 1. She's been embattled as they all have over the past couple of years and still heavily discounts so I try not to add more to her plate unless absolutely necessary. Flexible fares:Flexible fares are designed for those guests who have less certainty in their travel plans and want the freedom to cancel their flight arrangements easily. Air charges are non-refundable (e.g. Our nice, easy 1:00 pm same day flight eventually morphed into a 3-stop nightmare. EZAir is impossible to contact directly and 3 calls to Princess did not help. Now, let Princess take care of all your travel arrangements, so your peace-of-mind can start before you even step onboard. Business Incorporated: 4/7/1959. The fault is with the airline not informing others of there updated schedule. This is a dedicated phone number, not the Princess contract number. What a concept, customer service actually doing their job! Powered by Invision Community. Our representatives will record your new flight information into your booking record.". Announcing Our 2023 Cruisers' Choice Award Winners! This special number is operational only in the United States and Canada. You will pay for Flexible EZAir flights at final payment date, but if you book flexible fare still have option to cancel up to 45 day rule of flight or cruise whichever is sooner. So it appears to be resolved but not without considerable effort, time and refusal to be put off by the first four people we spoke to. They are both correct. I need answers - we leave in 9 days!!! I want to change my return flight, but cant figure out how to do it online( I want to keep our flight to Southampton). Three phone calls and nearly 4 hours invested and our entire party is rebooked on Air Canada with appropriate flight times. After 3 hours on the phone with AA finally got a flight a day early that was workable. The OceanReady Process. Announcing Our 2023 Cruisers' Choice Award Winners! Click here to reload the page in order to enable certain features. If the flights have been paid for by Princess- I always call Delta. . These fares are typically higher than Restricted fares, but include the following added benefits: Restricted fares:Our Restricted fares will typically be lower than our Flexible fares, with the following terms: Once you experience a cruise vacation with Princess, youll realize that there is no better way to explore legendary destinations around the world. 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. Also,does anyone know if you can book the ezair flight in Canadian dollars if cruise was booked in US dollars?thanks! Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Mark Inappropriate. In our case, Princess hasnt updated there flight schedule with the airline schedule. Licensing Information: You may call us toll-free at 800-545-0008. Air charges are non-refundable (e.g. Last minute emergency is what? Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. I clicked the modify option to see if it was ticketed. You can book EZAir flights yourself and have 24 hours from booking to cancel even restricted fares. Contact Us: Princess Cruises Contact Us Customer Support and Information Live Support & Info Bookings and general support Australia: 132488or 1300 551 853 Bookings and general support New Zealand: 0800 780 717 General Support: 0344 338 8663 Monday - Friday: 8:00am - 8:00pm Saturday: 9:00am - 5:00pm Sunday: 10:00am - 4:00pm Was not going to get to FLL to embark. And we love Air Canada. Princess has no control over seat assignments, and any changes are at the discretion of the airline. Air payment is due on the date of the final cruise payment not at the time of air booking. I have received notification from Air Canada each time. trbarton, January 21, 2019 in Princess Cruises. Princess EZair is quick, easy and a worry-free way to book air, featuring low prices with flexible fares that can be changed up to 45 days prior to departure with no fee. Princess EZair offers real-time, competitively-priced flights that are customized to when and where you sail. My pleasure; add them to speed dial for your cruise; I already have on my iphone, You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. Well my thanks to my wife absolutely refusing to be shuffled aside by Princess and assertively insisting in speaking with someone who could address the situation finally got through to someone in their actual air booking department. It definitely has not been ticketed and I will probably try one more time to contact them before I turn it over to our TA to resolve. Exact same situation. Does anyone know the number for EZ Air that you call if you have any problems? They were probably busy making corrections for people leaving in the next two days, hence your long wait time. Princess EZair offers real-time, competitively-priced flights that are customized to when and where you sail. When they finally answer. It seems as though Princess has no say or control over EZAir. Call center hours 24 hours, 7 days. If you leave next Monday then your flight should be ticketed. And I really wanted to get to Guernsey.). But Delta never told me, I found out myself after their latest ridiculous flight change. After having spent hours on hold to solve other problems that Princess created already this year I said that I'm very disappointed in Princess customer service and she apologized but then said there was no way for me to contact them directly. Fees apply within 54 days. Princess EZair program is an innovative service designed to seamlessly coordinate your air travel with your cruise itinerary. Go into your booking. #cruiserestart #cruiseupdates #letscruise #medallionclassapp #cruiselife #welcomebackprincess #cruisecritic #cruiseship Plus, you'll find a host of other exciting benefits: Flexible fares:Flexible fares are designed for those guests who have less certainty in their travel plans and want the freedom to cancel their flight arrangements easily. Cancellation Policy. . 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. I had to check to make sure I hadnt posted this in my sleep! It was their schedule change that caused your issue. Seat assignments are not guaranteed and are subject to change without notice due to schedule changes, equipment changes or other unforeseen circumstances. The ticketing request button was gone so I thought it had been ticketed. Powered by Invision Community. 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. By I'm not sure whats up with Princess these days. I would love some advice and for someone to tell me this will all be ok!! Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Crew Appreciation. I just talked to Princess & verified those numbers. Took a very long call to Delta, but finally got rebooked on the route I had previously booked in November. I have never been able to call them directly. I recently used EZair for a Alaska cruise and land tour. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. Access fares lower than most public prices. You can now review up-to-the-minute flight schedules, with competitive, real-time airfare pricing and inventory for only those flights that complement your cruise. We are dealing with the same thing with a Delta flight on May 29. Announcing Our 2023 Cruisers' Choice Award Winners! These fares are typically higher than Restricted fares, but include the following added benefits: Restricted fares:Our Restricted fares will typically be lower than our Flexible fares, with the following terms: When it comes to exploring legendary destinations around the world, you've always chosen Princess Cruises for its service and dedication as The Consummate Host. Factors taken into account in determining the appropriateness of a port of call include, but are not limited to: No change penalty until 45 days prior to departure for Flexible fares only. princess was no help the princess app still had the old flight on it.I called united and they got it changed for me. Ive tried it; thats why I was hoping someone had a direct number. Princess EZair (For North America Only) On select voyages Princess EZair will be the only way to book cruiseline air. This past Monday I finally got the notice, almost two months after the change was made by United. Always have to go through a CSR, and even then they relayed everything and never let me talk to that department. Fees apply within 45 days. We recommend that guests contact the airline(s) directly, once you receive your air notification, to request specific seats. Thank you very much. Your flights will be updated soon." If your flight is cancelled or you. It has worked for me 100% of the time. Click here to reload the page in order to enable certain features. Anyone else been through this - what should I expect that Princess will do? Here are 3 reasons not to book cruise line air. So I booked a plane ticket through EZAir and the airline change the flight time (which I know through the airline app) however, Princess has not updated there flight time on there website.

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