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comcast construction department

    comcast construction department

    @Ianannak Thats more than we have had, its been almost 2 months now and no one has even called us back or anything. Edit2: kicked back to sales, god damn it. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We are having exactly the same problem. I'm having the same issue, trying to get Comcast to come out to my home which is new construction. . Did you make sure to scroll all the way up? Get in touch with the right person and learn how our solutions can help bring new opportunities to your doorstep. Do you have an existing serviceability request number and is your new construction home finished being built? Restrictions apply. BACKFLOW TESTER LIST - 3/2/2023 San Francisco Department of Public Health . Dec 2020 - Sep 202110 months. I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. user_285696 Hey there! All users should have access. Please help. Contacting Comcast Construction Division We need to get an estimate for an apartment building from Comcast. 0000002852 00000 n 0000003309 00000 n If you ever find the secret sauce please share with me. I told them get me connected then we'll wory about pricing at this point. 0000001745 00000 n please let me know if it is yours if not I will keep searching to see if I could find the owner at several thousand dollars worth of equipment just sitting there. I need service to a new construction for my kids schooling and I have had a time trying to contact comcast for the same runaround. Your business will experience a service interruption while network construction occurs in your area. Since you have already sent a PM, I will continue to assist you through there. You can visit the, We recommend restarting your gateway once service has been restored. Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. I will be here if you continue to experience difficulty. We began tracking our spend with diverse Tier II suppliers in 2012, and we're proud to have spent more than $1.8 billion since. I have been trying to get service for over a month now. Sorry about that. "When we have the new ramps open, people are going to be able to get off and go right onto State Avenue, or they're going to be . Not available in all areas. @ComcastMichael can you please reach out to me as well. Instead of having overhead cables across our backyard, we are burying all of the lines. One person even told us to drove to a service center to get help so we drove 45 minutes just to be told they had no idea why we came there that they couldnt do anything. I would like to see what we can do for you. My cable has to be run in the air. Yeah sounds like similar situation. Good morning, gangelo88. Our home has multiple residents (I rent it out) who would be getting their own individual lines of service to their portions of the house if Comcast brings service. I am so sorry to hear that you are still waiting for confirmation of serviceability. PHILADELPHIA, April 27, 2023--(BUSINESS WIRE)--Comcast Corporation (NASDAQ: CMCSA) today reported results for the quarter ended March 31, 2023. Each time I am not called by comcast so I call customer service a week later and the representative tells me oh good news, the tap has been installed and we can schedule a new technician to connect service. I want the service but something has to be done. Greater Nashville Area, TN. I'm having the same issue, trying to get Comcast to come out to my home which is new construction. Moon, PA 15108. Internet Products Overview. I have a mans number in construction that said he would take care of it. They ran a cable above ground for 400 ft. My service is terrible. Pittsburgh, PA 15236. I was also told the monthly rates increased so the contracted rate I had signed up for back in December is no longer available. Let's get started by having you send us a direct message so we can help. Contact Comcast Ive never seen a company treat PAYING CUSTOMERS like this. Click the "New message" (pencil and paper) icon, The "To:" line prompts you to "Type the name of a person". We actively create and expand opportunities for diverse-owned businesses in our supply chain. This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. @ComcastJodie I do not have a chat option. Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. Whether your project is big or small, our powerful, robust network gives property owners, developers, and building managers the reliable connectivity their clients and tenants need. I have been trying to get service for over a month now. 0000002370 00000 n We had our electrician install conduits between the poles. Worst part is Comcast is the only thing available where we are. I have had the same issue myself, I have been told so many different stories, My entire neighborhood has comcast and i called almost 2 months ago and no-one has called me back or even been to my house to look at anything. Edit 2: Ill track my progress here and post any useful info I uncover: At&t: called a few numbers, got kicked to sales -> tech support -> advanced tech support (turned out it was just the repairs department) explained my predicament and that I'd been getting transferred all morning. Got frustrated with the robot on the other end and started mashing zero. You can still watch on the Xfinity Stream app while connected to a mobile network. I want the service but something has to be done. @user_1eb5a5 Hmm. Hello @lanannak. We are having exactly the same problem. Comcast. See https://comca.st/3vNQ9Ag for an example. If available, they will appear as. I can surely submit a ticket to see if this piece of equipment is ours. Ethernet Dedicated Internet. In most cases, these lines are installed when your home's being built. That seemed to be really effective. 0000008766 00000 n Sorry about that. How do you get service?! DEPARTMENT OF PUBLIC HEALTH ENVIRONMENTAL HEALTH Water Quality Program - Cross-Connection . Let your business or community stand tall with a custom network infrastructure. Here are detailed steps to direct message us: Click the "Peer to peer chat" icon (upper right corner of this page), Click the "New message" (pencil and paper) icon, Type "Xfinity Support"in the to line and select "Xfinity Support"from the drop-down list, Type your message in the text area near the bottom of the window. Nice lady gave me the number for this department 1-800-515-7272 where they immediately created a request ticket for the construction dept to contact me within 48 hours. Sales kicked me back to tech support. Could someone reach out to me as well? Comcast has been forced to shell out $700,000 in refunds and cancel the debt of more than 20,000 Massachusetts customers after a state attorney general investigation found the company routinely jacks up consumer bills via a bevy of misleading fees. We'll be there to help. That tech put in an order for Comcast Construction to come out and drop the new cable, which was supposed to happen yesterday (August 28) between 8 am and 8 pm. The work is done by a contractor Comcast hires. You can also make a payment or pick up and exchange equipment Photos Hours Mon: 10:30am - 5pm Tue: 10:30am - 5pm Wed: 10:30am - 5pm Thu: 10:30am - 5pm Coordination of scheduling between Subcontractors, Operations Manager, Energy Adviser, Scheduling team, and Customer. WTF I have to do to give them my money in exchange for some internet. Nice lady gave me the number for this department 1-800-515-7272 where they immediately created a request ticket for the construction dept to contact me within 48 hours. Once completed, this new interchange will be a game changer. Here's the detailed steps to direct message us: Click "Sign In" if necessary Click the "Peer to peer chat" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list Type your message in the text area near the bottom of the window Press Enter to send your message. . 3709001 cadiver@comcast.net Roy Coto. @user_1eb5a5 Hmm. 198 0 obj <> endobj To do so, click on the chat icon located at the top right of this forums page. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I have been trying to get service for over a month now. Get in touch with a Comcast specialist. Entertainment provided by our TV boxes and Internet-connected streaming devices will be unavailable. DEPARTMENT NOT PRESENT CAMBRIDGE TRAFFIC DEPARTMENT No work Jonathan Brown (jbrown@cambridgema.gov) - for detour plans & line striping . 0000002534 00000 n I did reach out to Comcast Business on Tuesday but in retrospect, I should have called the construction division., The project is in Gresham, Oregon and there is service in the area., We can provide blueprints but we need to find out the estimated wiring cost for our budget., Groundbreaking begins in March and the wiring needs to be addressed when we pour the concrete since once it is in, we cannot drill through it without an X-Ray., Thank You very much for any assistance., I did send a private message to a forum member and then discovered how to post a question in this area.. Ive never seen a company treat PAYING CUSTOMERS like this. I have had this identical scenario happen 4 times now. Got an expedited ticket. So I told her "Basically, I am demolish 6 poles, these poles have your cable service lines on them, I need to talk to someone who can tell me how much its going to be to replace them" She got her supervisor. How do you not have internal numbers to contact another internal department? We can help with both the service issues and the exposed cable. Now I expect to get a bunch of calls from a bunch of panicked engineers who will have no idea about this project, and I'll have to explain I just need a cost estimate for a proposed relocation. I have had this identical scenario happen 4 times now. I want to look further into this and get you some answers, we thank you for your interest in our services! Please private message me (if you click on my handle, Comcast_Gina it should give you the option)with the address, your contact number and email and we'll get the ball rolling. The cable runs across my neighbors property. Wow! Let's get started by having you send us a direct message so we can help. , I really need to speed up this since we are planning to move to the new office in Sep., we need to have the internet service before we move in. Each time the tech arrives to find no work has been done. My sales rep. said our case is transferred to the construction team and the construction team will contact me to schedule the appointment. trailer Engineering Department 120 K Street, Third Floor Lake Worth, FL 33460 Attn: (561) 357-6400 Office (561) 964-3499 FAX Mr. P. Eddie Herron, Manager OSP Planning & Engineering Design AT&T Utility Coordinator PH3103@att.com (561) 540-9262 Direct (561) 964-3499 FAX It "didn't understand" so it said to hit zero to talk to a rep. Did just that. Primary Managers can register their mobile number in My Account to stay notified of network construction affecting your business. Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. Please include your first and last name, along with your new address, and we will continue helping from there. 0000013245 00000 n Comcast Service Center. It's a new townhome that is finished and I am moving in tomorrow. Told tech support i'm tearing their shit down and they need to connect me with engineering. The area is built up with tons of other buildings in the area so I don't understand how you can't get someone out here? At this point, we may just switch over to verizon as it might be just the easier solution assuming they will be responsive. Were enhancing this network over time and location-by-location, which briefly disrupts your services. This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. - Oversee Coax and Fiber build to Residential and Commerical buildings. All they can do is reschedule. Click the "New message" (pencil and paper) icon, The "To:" line prompts you to "Type the name of a person". Please send me a direct message with your first and last name, along with yourcompleteservice address toXfinity Support. WHAT WILL HAPPEN TO MY BUSINESS SERVICES? We'll be there to help. Since Comcast is the last "user" of the utility pole, and the service has been abandoned, how and where does one contact someone at Comcast to remove the utility pole? Here's 45 direct-to-department phone numbers for Comcast, because sometimes reaching the right person at Comcast is so maddening you want to start swinging a hammer in the local branch. To send a private message, please click on the chat icon on the top right next to the bell. I hope you are having an amazing day! It's been 2 months and I still have nothing. Please send me a direct message with your first and last name, along with yourcompleteservice address toXfinity Support. @ComcastJodie I do not have a chat option. 0000005177 00000 n Sorry to hear about the trouble. I called Comcast Business and was told the ticket was still open and I should expect someone yet that evening. Got connected with a nice young lady who had no idea what I was talking about when I asked to be connected to engineering or construction.

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